Cumberland Farms – Hire customer service reps who are trained in CUSTOMER SERVICE! If they receive a complaint retrain them, if they receive another complaint give them less hours a third complaint , termination.

Cumberland Farms

Cumberland Farms, Inc. operates as a convenience store/petroleum marketer. It also purchases, sells, leases. read more

EMPLOYEE PARTICIPANTS: 509

TOTAL RATINGS: 4562

CEO: Ari Haseotes

Hire customer service reps who are trained in CUSTOMER SERVICE! If they receive a complaint retrain them, if they receive another complaint give them less hours a third complaint , termination.

Other Employee Reviews for Cumberland Farms

What's going wrong and how can it be improved?

Firing good workers and keeping bad workers!!
Outlook review from Sales Dept

What makes you most happy at work?

the environment is awesome and the people are great
Outlook review from Sales Dept

What is the best part about your compensation package?

Tuition reimbursement, monthly performance bonuses, paid above minimum wage
Compensation review from Customer Support Dept

Briefly describe your overall experience at your company

It is a very fun place to work.
Review from Sales Dept

What do your coworkers need to improve and how could you work together better?

They could pull there own weight and get there act together instead of putting there work on the other shifts. Management is horrible. Not nice to employees In front of customers. Talks down and belittles them.
Team review from Sales Dept

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Cumberland Farms – Hire customer service reps who are trained in CUSTOMER SERVICE! If they receive a complaint retrain them, if they receive another complaint give them less hours a third complaint , termination.

Hire customer service reps who are trained in CUSTOMER SERVICE! If they receive a complaint retrain them, if they receive another complaint give them less hours a third complaint , termination.

Other Employee Reviews for Cumberland Farms

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