DataStax Customer Support Department Employee Reviews | Comparably
DataStax Claimed Company
DataStax is the company that helps Developers and Companies successfully create a bold new world through GenAI. We offer a One-stop Generative AI Stack with everything needed for a faster, easier, path to production for relevant and responsive GenAI apps. DataStax delivers a RAG-first developer experience, with first-class integrations into leading AI ecosystem partners, so we work out with developers’ existing stacks of choice. With DataStax, anyone can quickly build smart, high-growth AI applications at unlimited scale, on any cloud. Hundreds of the world’s leading enterprises, including Audi, Bud Financial, Capital One, SkyPoint Cloud, and many more rely on DataStax to deliver GenAI. read more
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EMPLOYEE
PARTICIPANTS
317
TOTAL
RATINGS
8427

DataStax Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Boldness, willingness to pivot and take risks

Review from Customer Support Dept

So far I find the team motivation and inspiring. They communicate often and openly. They are great to work with.

Review from Customer Support Dept

Transparency as well as the focus on growth

Review from Customer Support Dept

They are very open and honest

Review from Customer Support Dept

their engagement and the fact that they are sharing key and strategic infos

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of DataStax yet.
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What is the best part about your compensation package?

Compensation Reviews

Nice bonus and fair wages

Review from Customer Support Dept

it is in line with efforts we are providing

Review from Customer Support Dept

There is a focus on health and wellness in addition to the regular compensation. I think that is really good.

Review from Customer Support Dept

8 weeks family leave at 100% pay

Review from Customer Support Dept

All Benefits are top notch

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There aren't any Compensation reviews of DataStax yet.
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What are some of the best things about your team?

Team Reviews

they are open minded and always keen to help

Review from Customer Support Dept

High Quality and Integrity and always challenging each other

Review from Customer Support Dept

International and helpful. Everyone is really nice, smart, capable and professional. It is great to be able to work with so many talented and genuine people.

Review from Customer Support Dept

Smart and autonomous, yet still collaborative when needed

Review from Customer Support Dept

Entire support org is filled with smart people that work hard and collaborate well

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

"Together" mindset. Need a focus on reaching a goal rather than what is or could go wrong

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

a real melting pot going on the same direction

Review from Customer Support Dept

There is always a focus on how to make things better

Review from Customer Support Dept

Remote, great cooperation in support amongst colleagues. Good help from engineering

Review from Customer Support Dept

A very transparent and empowering culture

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

More positive feedback and appreciation for DSE/old guard

Review from Customer Support Dept

What did you like most about the interview process?

Interviews Reviews

Great communication and willing to answer questions. Very smooth and transparent communication.

Review from Customer Support Dept

Getting to meet many members of the team, multiple discussions with manager and one with director

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of DataStax yet.
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What makes you most happy at work?

Outlook Reviews

Bringing excited new people on board

Review from Customer Support Dept

challenges and giving advices to make improvements . Also getting in touch with our customers to make their day to day life easier

Review from Customer Support Dept

The flexibility and the fact that I am working with smart, talented and good people.

Review from Customer Support Dept

Solving hard problems for customers

Review from Customer Support Dept

Making a difference every day

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of DataStax yet.
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What do you like best about your company?

Outlook Reviews

Great people, remote culture, cool tech

Review from Customer Support Dept

What would you most like to see improved at your company?

Outlook Reviews

All the thrash. Transparency about what the goals are now

Review from Customer Support Dept
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