
There is a major lack in communication and accountability. Emails when reaching out for help or guidance often go unacknowledged. It’s hard to progress when that’s the case.
On paper job responsibilities do not match what actual workloads are and additional responsibilities are not taken into consideration in regards to compensation. Other retailers pay considerably higher for the same or similar positions.
There is a lot of turnover at the executive level. These positions always seem to be filled by external candidates and rarely by internals. There is not a well enough defined plan/process for role changes and onboarding.
We have a collective goal and by having worked in our stores previously we seem to have a better understanding on what translates to the field not just what sounds good on paper and is not feasible based on the daily demands the field faces.