DICK'S Sporting Goods – Frustrating that I help in all areas of the store then customers say no one was there to help in my area on my day off. | Comparably

DICK'S Sporting Goods – Frustrating that I help in all areas of the store then customers say no one was there to help in my area on my day off.

DICK'S Sporting Goods Claimed Company
Dick's Sporting Goods is an authentic full-line sporting goods retailer offering a broad assortment of brand name sporting goods equipment read more
EMPLOYEE
PARTICIPANTS
1042
TOTAL
RATINGS
9437
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Frustrating that I help in all areas of the store then customers say no one was there to help in my area on my day off.

Briefly describe your overall experience at your company

Did the work of 4 people because most employees were on their phones and managers didn't care if they worked or not.

Briefly describe your overall experience at your company

I tried to do all the work in 3-4 departments while the employees responsible for those departments chatted with friends

What does the leadership team need to get better at?

Get employees off their cell phones and hold them responsible for things that are done incorrectly

Why do you feel undervalued and what would make you feel better about your compensation?

Full time employees who have worked for ten years should NOT be working 25 hours a week.

What needs to change to make the company culture better?

Develope better work ethics and standards. Managers need to discipline employees for not doing a good job.

What's going wrong and how can it be improved?

Stop firing the good workers for trying to get the managers and corporate to do their jobs correctly.

What would you improve about your company's interview process?

Managers only hired ditzy cute girls instead of knowledgable people. The dress code is VERY inappropriate for the ladies.

What does the leadership team need to get better at?

Following the rules like no cell phones on the sales floor. Following up with employees to make sure they are following company standards.

What is most positive about the culture and environment at your company?

I'm positive that new employees that do less work are getting 40 hours a week and others who have worked for many years get 25-30 hours.

Why do you feel undervalued and what would make you feel better about your compensation?

Scheduling NEEDS to be FAIR!!!! As a full time employee it is NOT fair for me to work 25 hours while others are texting on their phones and working 38 hours.

What do your coworkers need to improve and how could you work together better?

They need to do the jobs that need to be done instead of texting and leaving it for someone else to do. I clean up more employee messes than I do customer's.

What do your coworkers need to improve and how could you work together better?

They need to get off their phones and be fired for not working when on their phones. I should not have to do others work when they are standing around texting their friends.

What needs to change to make the company culture better?

Employees need to do the job correctly the first time. Others have to come back to correct mistakes. Managers have trouble understanding this wastes time and money and will not train employees how to do it correctly.

What does the leadership team need to get better at?

Hold the people who do not do the work responsible and discipline them. Stop promoting people who do nothing but text on their phones all day. Managers can not prioritize the important things need to be done first.

What's going wrong and how can it be improved?

When I bring up problems to a manager over and over again and nothing is done to improve the situation. Managers are NOT holding employees accountable for their mistakes and not checking to be sure jobs are done.

What's going wrong and how can it be improved?

I have to clean up and correct mistakes that other employees make. Company will not correct simple things to help improve the customer service even though I have come up with several solutions. Managers will not go to employees and tell them they did something wrong then show them the correct way.

Other Employee Reviews for DICK'S Sporting Goods

What does the leadership team need to get better at?

Having a positive environment

Leadership review from Customer Support Dept
What are some of the best things about your team?

Friendly and willing to help out

Team review from Customer Support Dept
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