
Being able to help make a customers day a little better by finding the things they need or just having a quick conversation with them whether it's about the item they're purchasing or not.
They need to be able to do the basics. If people aren't willing to at least do that they need to find people who are willing to and appreciate having jobs.
Our leadership needs to be on the same page. One day an assistant manager will tell you one thing and the next day the store manager will tell you another. Things need to be uniformed a cross the board for things to run more smoothly.
I think the perks of the job could be better as far as discounts. You get discounts on somethings and not on others, orbthe discount is lower on certain things. Our markups are typically high enough that a better discount wouldn't hurt the bottom line and profits.