Dillard's Employee Reviews
Out of 1252 Dillard's employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Dillard's improve their work culture. The Marketing team, with 95% positive reviews, reports the best experience at Dillard's compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 54% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
At doing their actual job. There is an immense amount of pick me energy with this company.
Posted 22 days ago
managing the business, employee retention
Fixing an toxic environment would be a start
check the behavior of the manager and the assistant store manager
Review from Customer Support Dept
About caring more about the safety of the workers than about selling
Why do you feel undervalued and what would make you feel better about your compensation?
This company has made billions on us as staff. Yet we are incredibley underpaid and under supported
Posted 22 days ago
Low pay, small raises, limited growth.
Even playing field with transparency is great start
More flexible vacation time, betwee 401k match,
In spite of what the survey says store managers and below are not compensated well and the benefits especially their relocation package is at the bottom of the industry.
What do your coworkers need to improve and how could you work together better?
To stop blackmailing and back stabbing one another to gain favor with management.
Posted 22 days ago
better attitudes, more skilled, more interest in their work
push credit card say ton much, I live in a small town and its not a very rich place
Every sales associate is fighting for sales just to meet their quota and communication is very poor
Work together and recognize they work fot the store betterment.
What needs to change to make the company culture better?
Change in attitude in all levels of management.
The problem is when you are the store manager and you never smile or interact with your associates
The store just needs updated! A bunch of old furniture and tech
Management and no competition between coworkers
The structure of the company creates a hostile work environment
What would you improve about your company's interview process?
Stop creating flase hope for all the future employees.
Posted 22 days ago
managers could do better they don't explain
Review from Customer Support Dept
Stand by what you say and be more professional like you were during interview process
I would improve the companies interview process by showing more interest in others.
More communication with the process would be appreciated .
What's going wrong and how can it be improved?
Policies need to be tweaked
They can sense the foolishness.
Employees need attitude changes don't make no sense how they talk to you especially if you are new
They take notice of the way the employees are treated.
Management should meet with all employees and found out how to organize better
What would you most like to see improved at your company?
Need new management. Unrealistic sales goals
Review from Sales Dept