Dillard's Employee Reviews
Out of 1215 Dillard's employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Dillard's improve their work culture. The Marketing team, with 95% positive reviews, reports the best experience at Dillard's compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 54% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Everything that has to do with associate relations.
Truth and fairness. Quit assuming and get down to real issues at hand
Better managment less micro managment
Employees never get to give their opinion on how to make our job better we never have meetings to discuss issues the only meetings are when a visit will happen or when big events are going to take place and if an employee doesn’t get credits they are required to stand at the entrance for credi
learn how to crisis manage. learn to care about your employees.
Why do you feel undervalued and what would make you feel better about your compensation?
Even playing field with transparency is great start
More flexible vacation time, betwee 401k match,
In spite of what the survey says store managers and below are not compensated well and the benefits especially their relocation package is at the bottom of the industry.
I never felt undervalued by management
To be treated with respect and dignity
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
push credit card say ton much, I live in a small town and its not a very rich place
Every sales associate is fighting for sales just to meet their quota and communication is very poor
Work together and recognize they work fot the store betterment.
Care about your employees feelings and needs
Management needs more maturity and professionalism. Too much gossip which hinders professional growth.
What needs to change to make the company culture better?
The store just needs updated! A bunch of old furniture and tech
Management and no competition between coworkers
The structure of the company creates a hostile work environment
Everything. Management, pay, work responsibilities, the list can go on
Respect for those working around you.
What would you improve about your company's interview process?
Stand by what you say and be more professional like you were during interview process
I would improve the companies interview process by showing more interest in others.
More communication with the process would be appreciated .
Stop wasting mf's time and better time management
Everything needs to be modified.
What's going wrong and how can it be improved?
Policies need to be tweaked
They can sense the foolishness.
Employees need attitude changes don't make no sense how they talk to you especially if you are new
They take notice of the way the employees are treated.
Management should meet with all employees and found out how to organize better
What would you most like to see improved at your company?
Need new management. Unrealistic sales goals
Review from Sales Dept