Competitors:
Clarks
Clarks
Encore creates memorable experiences that engage and transform organizations. As the global leader for event technology and production services, Encore’s team of creators, innovators and experts deliver real results through strategy and creative, advanced technology, digital, environmental, staging, and digital solutions for hybrid, virtual and in-person events. Encore operates in more than 20 countries across North America, Europe, the Middle East, Australia and Asia Pacific.
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encore Company Culture
encore Culture
This score is derived from employee ratings & reviews2.9/5
encore's Overall Culture is rated C-
Top Rated Culture Dimensions
Manager
BEnvironment
C+Team
C+Work Culture
CLeadership
Cencore CEO
Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Ben Erwin
61 /100
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Diversity at encore
Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-
Diverse employees at encore have rated Executive Team, Leadership, and CEO Rating as the highest categories they have scored
Women at encore
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+
Women at encore have rated Team, Environment, and Work Culture as the highest categories they have scored
encore eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Recommend to a Friend?
-21
encore employees are -21% more likely to recommend encore as a great place to work
| 28% | Promoters |
|---|---|
| 23% | Passives |
| 49% | Detractors |
Working at encore
Working at encore is rated below average by 293 employees, across various culture dimensions. encore employees rate Manager highest among all categories, and think that Office Culture and Professional Development have the most room for improvement, putting encore’s culture in the Bottom 30% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Los Angeles. See below in detail how working at encore was rated by employees.
Overall Company Culture at encore
C-
Overall Company Culture at encore is rated C-
Last updated 10 days ago
Bottom
30%
encore ranks in the Bottom 30% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
encore Employee Reviews
Out of 221 encore employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping encore improve their work culture.
| Positive Reviews | 68% |
|---|---|
| Constructive Feedback | 32% |
Positive Reviews From encore Employees
- What did you like most about the interview process?Friendlieness of the interviewer and space
- What are some of the best things about your team?Personality and the drive for excellence.
- What do you like best about the leadership team?Very empathetic and understanding but
Constructive Feedback From encore Employees
- What does the leadership team need to get better at?Valuing their people over profits
- What does the leadership team need to get better at?Life aside from kpi's, the service they want us to provide cannot happen when we are treated as robots not human beings
- What does the leadership team need to get better at?Stop badmouthing employees and be honest
encore Company Information
encore Company Overview
Encore creates memorable experiences that engage and transform organizations. As the global leader for event technology and production services, Encore’s team of creators, innovators and experts deliver real results through strategy and creative, advanced technology, digital, environmental, staging, and digital solutions for hybrid, virtual and in-person events. Encore operates in more than 20 countries across North America, Europe, the Middle East, Australia and Asia Pacific.
encore was founded in 1937 and its current CEO is Ben Erwin. Since its inception 89 years ago, encore has grown to 3500 employees.
encore Mission, Vision & Values
encore Mission Statement
We create memorable experiences, helping people share ideas to inspire change. We are event technology professionals in the experience business and know our customers hold meetings to deliver messages, affect change and create memories.
encore Values
- Deliver World-Class Service
- See the Big Picture
- Value People
- Drive Results
- Do the Right Thing
Sustainability and Corporate Social Responsibility at encore
PSAV believes that sustainability is not only our duty to the environment, but also our corporate responsibility as an ethical corporation. With green initiatives to purchase energy-efficient equipment, maintain gear onsite to reduce transportation costs, recycle retired equipment through a safe-disposal program, and follow CIC (Convention Industry Council) green recommendations for meetings whenever possible, PSAV places great emphasis on minimizing our carbon footprint.
Community members are our customers, so PSAV encourages its team members to strengthen these key relationships by volunteering, donating time and treasure and simply reaching out to those in need.
| Headquarter | Long Beach, CA United States of America |
|---|---|
| Website | www.encoreglobal.com/ |
| Founding Date | 1937 |
| Tel | (187) 743-0772 |
| Company Status | Private |
| Social Sites |
encore Competitors
encore competitors include Clarks. encore ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how encore compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
encore Employees
encore has 3500 employees. 293 employees at encore have reviewed encore across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 10 days ago.
Overall, the 293 encore employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at encore are mostly dissatisfied with their total compensation at encore, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at encore are generally satisfied with their team. 293 Participants grade the quality of their coworkers a C+. The majority believe the meetings at encore are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at encore believe the environment at encore is positive. Most Participants believe the pace of work at encore is extremely fast. About 54% of the employees at encore work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.
Overall, the employees at encore are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
encore employees generally work 9.1 hrs a day
Work Hours
A Day in the Life
Employees at encore report the work pace is extremely fast
Work Pace
A Day in the Life
83% of encore employees look forward to interacting with their team every day
Coworkers
A Day in the Life
encore employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
14% of encore employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
encore employees typically get valuable feedback on how to improve at work Once a year
Feedback
A Day in the Life
64% of encore employees call their work environment positive
Environment
Joining encore - Employee Onboarding
The prevailing opinion from employees about joining encore is that the company was very prepared on their first day. encore employees concluded that their overall onboarding experience was positive. 33% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
encore KPIs and OKRs
At encore 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of encore's KPIs and OKRs is essential for its success. Out of 5 encore employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
encore CEO & Leadership
encore CEO - Ben Erwin
61 /100
encore’s CEO Ben Erwin started in this role in 2020. Ben’s approval rate is lower compared to CEOs at similar sized companies, putting Ben in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Los Angeles. Ben Erwin’s employees rank encore in the Top 35% for Manager, in the Top 50% for Environment, and in the Top 50% for Team. Erwin is generally unpopular with encore employees, but ranks especially low with employees with 1 to 3 Years experience, and by employees with 3 to 6 Years experience and employees in the Operations department. However, employees with the company for 2 to 5 Years have a slightly more favorable view of the CEO. When compared to encore’s competitors, Ben Erwin ranks below Clarks CEO Giorgio Presca.
encore Leadership
The encore Executive Team is rated a “C-” and led by CEO Ben Erwin, Senior Vice President, Venues & Specialty Services Mike Stengel, and Group Vice President, Field Sales PSAV Karen Quill
Mike Stengel Senior Vice President, Venues & Specialty Services
Mike Stengel serves as the Senior Vice President, Venues & Specialty Services of PSAV. Mike started at PSAV in April of... read more
Karen Quill Group Vice President, Field Sales PSAV
Karen Quill serves as the Group Vice President, Field Sales PSAV of PSAV. Karen started at PSAV in July of 2016. Karen... read more
Monica Meyer Senior Director Of Event Technology
Monica Meyer serves as the Senior Director Of Event Technology of PSAV. Monica started at PSAV in June of 2018. Monica... read more
Neldon Mamuad Area Director, Venues
Neldon Mamuad serves as the Area Director, Venues of PSAV. Neldon started at PSAV in January of 2018. Neldon currently... read more
Michael Leone Chief Commercial Officer
Michael Leone serves as the Chief Commercial Officer of PSAV. Michael started at PSAV in November of 2018. Michael... read more
Carla Carry Chief Marketing Officer
Carla Carry serves as the Chief Marketing Officer of encore.
Sky Cunningham Chief Strategic Sales & Innovation Officer
Sky Cunningham serves as the Chief Strategic Sales & Innovation Officer of PSAV. Sky started at PSAV in January of 2017.... read more
Cathie Kozik CIO and Senior Vice President
Cathie Kozik serves as the CIO and Senior Vice President of PSAV. Cathie started at PSAV in January of 2015. Cathie... read more
encore Salaries
How much does encore pay?
How much do people at encore get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at encore is $106,219, or $51 per hour, while the estimated median salary is $105,885, or $50 per hour.
At encore, the highest paid job is a Group Engineering Manager at $210,777 annually and the lowest is a Desktop Support at $41,000 annually. Average encore salaries by department include: HR at $106,491, Customer Support at $58,706, IT at $105,783, and Business Development at $97,449. Half of encore salaries are above $105,885.
151 employees at encore rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 469 ratings) while 144 employees at encore rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 149 ratings).
Salaries contributed from encore employees include job titles like Sales Engineer, Director of Sales, and Sales Manager. Comparably data has a total of 6 salary records from encore employees.
Last updated 11 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $61k | $61k | 1st Percentile |
17th Percentile $83k | $83k | 17th Percentile |
33rd Percentile $105k | $105k | 33rd Percentile |
50th Percentile $166k | $166k | 50th Percentile |
67th Percentile $225k | $225k | 67th Percentile |
83rd Percentile $236k | $236k | 83rd Percentile |
100th Percentile $286k | $286k | 100th Percentile |
$106,219*
Average Compensation
$105,885*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
encore Salaries by City
encore Salaries by Department
Diversity & Inclusion at encore
Diverse employees at encore score the company 60/100 across various culture categories, placing encore in the Bottom 30% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at encore across various culture dimensions.
Our culture is truly one of a kind. And ensuring it’s alive with diverse thoughts and unique perspectives – at all levels of our organization – is engrained in our core values, fueling our focus on you. The future of this industry is always evolving, and it’s only with an unwavering commitment to diversity and inclusion that we can constantly deliver world-class service and solutions to our clients around the world.,,
Ranked Culture the Highest
Ranked Culture the Lowest
encore Perks & Benefits
Health & Wellness
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
encore PTO
encore's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is encore's 2nd most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. encore's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
encore Careers
encore Jobs
No Recent Jobs found for encore on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
H1B Visa
In 2019, encore applied for 1 H1B visas.
An in-depth look at ‘Certified-withdrawn’ H1B applications at encore unveil that one approved work permit application was withdrawn before the employee’s start date.
Work Permit Application Outcome
encore has a total of 3500 employees
1
Total Applied
H1B Applications Outcome
- 0% Granted ( out of 1)
- 0% Denied ( out of 1)
- 100% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 1)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)
This data was calculated using publicly sourced data from OFLC Performance Data
Let encore Know You Want To Work There
Overview of Candidates Interested in encore on Comparably
Candidates By Department
All Industries | 36% | |
|---|---|---|
Engineering | 21% | |
IT | 21% | |
Executive | 14% | |
Customer Support | 7% |
Candidates By Location
Los Angeles | 43% | |
|---|---|---|
Beverly Hills | 29% | |
Winnetka | 7% | |
Long Beach | 7% | |
San Antonio | 7% | |
Other | 7% |
encore Internship Program
Acquiring a position in encore's Internship Program is generally not difficult. Why intern at encore? Employees are not so happy at encore and rate their office perks as neutral. It’s summer, interning should not be only a learning experience, but also an enjoyable one. encore employees say they’re never bored at work. Additionally, 43% have developed close friendships with their co-workers.
How difficult is it to get an internship at encore?
Operations
Very Difficult0%
Somewhat Difficult0%
Not Difficult33%
Difficult0%
Does Not Offer Internships67%
Answered by 3 Operations Interns
Frequently Asked Questions regarding encore
Who is the CEO of encore?
encore CEO is Ben Erwin, their score by employees is 61
What is encore eNPS?
The eNPS for encore is -21
What is the salary for Creative Director in encore?
Creative Director average salary in the US is 165k
What are the salaries in the Marketing in encore?
The average salaries for Marketing in encore is 87k
How many employees work in encore?
encore has 3500 employees
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