FCR Claimed Company

FCR, a TTEC company, is headquartered in Roseburg, Oregon, with domestic customer experience centers across the U.S. and international locations in Mexico, Poland, the Philippines, and India. FCR has built a new class of high-quality customer experience and business process outsourcing solutions for various industries and economic sectors. Founded in 2005, FCR (First Call Resolution, LLC) currently supports more than 80 clients and employs more than 3,000 colleagues across seven customer experience centers in the United States. FCR is changing the face of the CX industry, one call, email, instant message, text, and video conference at a time. read more

EMPLOYEE PARTICIPANTS: 13

TOTAL RATINGS: 183

CEO: Matt Trebb

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FCR Director of Business Development Salaries in Baltimore, MD

The average FCR Director of Business Development in Baltimore, MD earns an estimated $143,777 annually. FCR's Director of Business Development compensation is $22,489 less than the US average for a Director of Business Development.

In Baltimore, MD, The Business Development Department at FCR earns $1,001 more on average than the Customer Support Department.

Last updated 3 years ago.

$30k

$74k

$118k

$160k

$290k

$540k

$143,777

Average Compensation

$143,777: avg. base

Director of Business Development Salaries at FCR

In Baltimore, MD, Directors of Business Development earn $18,977 more than Business Development Managers.

Business Development Manager

$125k*

Account Executive

$82k*

Account Manager

$59k*

* estimated salary

Compensation at FCR by Department

In Baltimore, MD, The Business Development Department averages $1,001 more than the Customer Support Department, and $2,307 less than the Finance Department

Finance

$78,732 Avg. total comp.

+$2k

Business Development

$76,425 Avg. total comp.

Customer Support

$75,424 Avg. total comp.

-$1k

Director of Business Development Compensation by Gender (All Companies)

The average female Director of Business Development at companies similar size to FCR reported making $187,226, while the average male Director of Business Development at similar sized companies reported making $200,529.

Director of Business Development Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Director of Business Development at companies similar size to FCR reported making $201,222, while the average African American/Black Director of Business Development at similar sized companies reported making $175,431.

How Directors of Business Development at FCR Rate Their Compensation

The majority of Directors of Business Development at FCR believe they're not compensated fairly. 100% of Directors of Business Development at FCR say they receive annual bonuses, and the majority (62%) are satisfied with their benefits. See more compensation ratings at FCR

Do you believe you're paid fairly?

50% Yes

Does your company give annual bonuses?

100% Yes

100

Are you satisfied with your Benefits?

62% Yes

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