FCR Claimed Company

FCR, a TTEC company, is headquartered in Roseburg, Oregon, with domestic customer experience centers across the U.S. and international locations in Mexico, Poland, the Philippines, and India. FCR has built a new class of high-quality customer experience and business process outsourcing solutions for various industries and economic sectors. Founded in 2005, FCR (First Call Resolution, LLC) currently supports more than 80 clients and employs more than 3,000 colleagues across seven customer experience centers in the United States. FCR is changing the face of the CX industry, one call, email, instant message, text, and video conference at a time. read more

EMPLOYEE PARTICIPANTS: 13

TOTAL RATINGS: 183

CEO: Matt Trebb

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FCR Account Executive Salary

The average FCR Account Executive earns an estimated $84,878 annually, which includes an estimated base salary of $74,375 with a $10,503 bonus. FCR's Account Executive compensation is $28,596 less than the US average for a Account Executive. Account Executive salaries at FCR can range from $35,500 - $175,000.

The Business Development Department at FCR earns $2,577 more on average than the Operations Department.

Last updated 2 years ago.

$26k

$50k

$75k

$98k

$272k

$600k

$84,878

Average Compensation

$74,375: avg. base

$10,503: avg. bonus

Account Executive Salaries at FCR

Account Executives earn $2,620 more than Account Executives, and $12,912 less than Account Managers.

Business Development Manager

$132k*

Account Manager

$98k*

Account Executive

$82k*

* estimated salary

Compensation at FCR by Department

The Business Development Department averages $2,577 more than the Operations Department, and $814 less than the IT Department

$92,058 Avg. total comp.

+$814

Business Development

$91,244 Avg. total comp.

Operations

$88,667 Avg. total comp.

-$3k

Account Executive Compensation by Gender (All Companies)

The average female Account Executive at companies similar size to FCR reported making $102,476, while the average male Account Executive at similar sized companies reported making $112,728.

Account Executive Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Account Executive at companies similar size to FCR reported making $141,122, while the average African American/Black Account Executive at similar sized companies reported making $73,075.

How Account Executives at FCR Rate Their Compensation

The majority of Account Executives at FCR believe they're not compensated fairly. 100% of Account Executives at FCR say they receive annual bonuses, and the majority (62%) are satisfied with their benefits. See more compensation ratings at FCR

Do you believe you're paid fairly?

50% Yes

Does your company give annual bonuses?

100% Yes

100

Are you satisfied with your Benefits?

62% Yes

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