FCR Claimed Company

FCR, a TTEC company, is headquartered in Roseburg, Oregon, with domestic customer experience centers across the U.S. and international locations in Mexico, Poland, the Philippines, and India. FCR has built a new class of high-quality customer experience and business process outsourcing solutions for various industries and economic sectors. Founded in 2005, FCR (First Call Resolution, LLC) currently supports more than 80 clients and employs more than 3,000 colleagues across seven customer experience centers in the United States. FCR is changing the face of the CX industry, one call, email, instant message, text, and video conference at a time. read more

EMPLOYEE PARTICIPANTS: 13

TOTAL RATINGS: 183

CEO: Matt Trebb

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FCR Business Analyst Salary

The average FCR Business Analyst earns an estimated $87,038 annually, which includes an estimated base salary of $79,641 with a $7,398 bonus. FCR's Business Analyst compensation is $3,567 more than the US average for a Business Analyst. Business Analyst salaries at FCR can range from $32,000 - $164,000.

The Marketing Department at FCR earns $3,186 more on average than the IT Department.

Last updated 2 years ago.

$25k

$44k

$62k

$80k

$170k

$300k

$350k

$87,038

Average Compensation

$79,641: avg. base

$7,398: avg. bonus

Business Analyst Salaries at FCR

Business Analysts earn $3,246 more than Business Analysts, and $12,153 less than Marketing Managers.

Director of Marketing

$166k*

Senior Marketing Manager

$133k*

Marketing Manager

$99k*

Business Analyst

$84k*

Content Manager

$80k*

Social Media Manager

$79k*

Data Analyst

$78k*

SEM Manager

$78k*

Copywriter

$76k*

Email Marketer

$76k*

Community Manager

$75k*

Marketing Associate

$60k*

* estimated salary

Compensation at FCR by Department

The Marketing Department averages $3,186 more than the IT Department, and $3,604 less than the Sales Department

Sales

$98,848 Avg. total comp.

+$4k

Marketing

$95,244 Avg. total comp.

$92,058 Avg. total comp.

-$3k

Business Analyst Compensation by Gender (All Companies)

The average female Business Analyst at companies similar size to FCR reported making $87,169, while the average male Business Analyst at similar sized companies reported making $87,647.

Business Analyst Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Business Analyst at companies similar size to FCR reported making $93,453, while the average African American/Black Business Analyst at similar sized companies reported making $80,590.

How Business Analysts at FCR Rate Their Compensation

The majority of Business Analysts at FCR believe they're not compensated fairly. 100% of Business Analysts at FCR say they receive annual bonuses, and the majority (63%) are satisfied with their benefits. See more compensation ratings at FCR

Do you believe you're paid fairly?

50% Yes

Does your company give annual bonuses?

100% Yes

100

Are you satisfied with your Benefits?

63% Yes

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