FCR Claimed Company

FCR, a TTEC company, is headquartered in Roseburg, Oregon, with domestic customer experience centers across the U.S. and international locations in Mexico, Poland, the Philippines, and India. FCR has built a new class of high-quality customer experience and business process outsourcing solutions for various industries and economic sectors. Founded in 2005, FCR (First Call Resolution, LLC) currently supports more than 80 clients and employs more than 3,000 colleagues across seven customer experience centers in the United States. FCR is changing the face of the CX industry, one call, email, instant message, text, and video conference at a time. read more

EMPLOYEE PARTICIPANTS: 13

TOTAL RATINGS: 183

CEO: Matt Trebb

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FCR Lead Engineer Salary

The average FCR Lead Engineer earns an estimated $144,529 annually, which includes an estimated base salary of $129,390 with a $15,139 bonus. FCR's Lead Engineer compensation is $8,988 more than the US average for a Lead Engineer. Lead Engineer salaries at FCR can range from $70,000 - $246,000.

The Engineering Department at FCR earns $12,914 more on average than the Design Department.

Last updated 3 years ago.

$50k

$73k

$102k

$130k

$238k

$345k

$450k

$144,529

Average Compensation

$129,390: avg. base

$15,139: avg. bonus

Lead Engineer Salaries at FCR

Lead Engineers earn $1,338 more than Sales Engineers, and $13,064 less than Engineering Managers.

Director of Engineering

$203k*

Group Engineering Manager

$166k*

Principal Engineer

$162k*

Engineering Manager

$158k*

Sales Engineer

$143k*

Lead Engineer

$140k*

Senior Developer

$139k*

Data Scientist

$133k*

Mobile Developer

$122k*

DevOps

$119k*

Senior QA

$117k*

Developer

$110k*

$88k*

Jr Developer

$84k*

* estimated salary

Compensation at FCR by Department

The Engineering Department averages $12,914 more than the Design Department, and $13,892 less than the Product Department

Product

$134,624 Avg. total comp.

+$14k

Engineering

$120,732 Avg. total comp.

Design

$107,818 Avg. total comp.

-$13k

Lead Engineer Compensation by Gender (All Companies)

The average female Lead Engineer at companies similar size to FCR reported making $128,081, while the average male Lead Engineer at similar sized companies reported making $143,893.

Lead Engineer Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Lead Engineer at companies similar size to FCR reported making $150,743, while the average Native American Lead Engineer at similar sized companies reported making $120,000.

How Lead Engineers at FCR Rate Their Compensation

The majority of Lead Engineers at FCR believe they're not compensated fairly. 100% of Lead Engineers at FCR say they receive annual bonuses, and the majority (62%) are satisfied with their benefits. See more compensation ratings at FCR

Do you believe you're paid fairly?

50% Yes

Does your company give annual bonuses?

100% Yes

100

Are you satisfied with your Benefits?

62% Yes

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