FCR Claimed Company

FCR, a TTEC company, is headquartered in Roseburg, Oregon, with domestic customer experience centers across the U.S. and international locations in Mexico, Poland, the Philippines, and India. FCR has built a new class of high-quality customer experience and business process outsourcing solutions for various industries and economic sectors. Founded in 2005, FCR (First Call Resolution, LLC) currently supports more than 80 clients and employs more than 3,000 colleagues across seven customer experience centers in the United States. FCR is changing the face of the CX industry, one call, email, instant message, text, and video conference at a time. read more

EMPLOYEE PARTICIPANTS: 13

TOTAL RATINGS: 183

CEO: Matt Trebb

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FCR Senior QA Salary

The average FCR Senior QA earns an estimated $121,986 annually, which includes an estimated base salary of $109,433 with a $12,553 bonus. FCR's Senior QA compensation is $12,199 more than the US average for a Senior QA. Senior QA salaries at FCR can range from $66,000 - $180,000.

The Engineering Department at FCR earns $12,914 more on average than the Design Department.

Last updated 2 years ago.

$45k

$65k

$85k

$105k

$165k

$277k

$280k

$121,986

Average Compensation

$109,433: avg. base

$12,553: avg. bonus

Senior QA Salaries at FCR

Senior QAs earn $3,062 more than DevOps, and $25 less than Mobile Developers.

Director of Engineering

$203k*

Group Engineering Manager

$166k*

Principal Engineer

$162k*

Engineering Manager

$158k*

Sales Engineer

$143k*

Lead Engineer

$140k*

Senior Developer

$139k*

Data Scientist

$133k*

Mobile Developer

$122k*

DevOps

$119k*

Senior QA

$117k*

Developer

$110k*

$88k*

Jr Developer

$84k*

* estimated salary

Compensation at FCR by Department

The Engineering Department averages $12,914 more than the Design Department, and $13,892 less than the Product Department

Product

$134,624 Avg. total comp.

+$14k

Engineering

$120,732 Avg. total comp.

Design

$107,818 Avg. total comp.

-$13k

Senior QA Compensation by Gender (All Companies)

The average female Senior QA at companies similar size to FCR reported making $109,074, while the average male Senior QA at similar sized companies reported making $120,734.

Senior QA Compensation by Ethnicity (All Companies)

The average African American/Black Senior QA at companies similar size to FCR reported making $164,000, while the average Native American Senior QA at similar sized companies reported making $100,000.

How Senior QAs at FCR Rate Their Compensation

The majority of Senior QAs at FCR believe they're not compensated fairly. 100% of Senior QAs at FCR say they receive annual bonuses, and the majority (62%) are satisfied with their benefits. See more compensation ratings at FCR

Do you believe you're paid fairly?

50% Yes

Does your company give annual bonuses?

100% Yes

100

Are you satisfied with your Benefits?

62% Yes

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