FCR Claimed Company
FCR, a TTEC company, is headquartered in Roseburg, Oregon, with domestic customer experience centers across the U.S. and international locations in Mexico, Poland, the Philippines, and India. FCR has built a new class of high-quality customer experience and business process outsourcing solutions for various industries and economic sectors. Founded in 2005, FCR (First Call Resolution, LLC) currently supports more than 80 clients and employs more than 3,000 colleagues across seven customer experience centers in the United States. FCR is changing the face of the CX industry, one call, email, instant message, text, and video conference at a time. read more
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FCR Work Life Balance
The Work Life Balance at FCR is rated a B+ by 8 employees putting it in the Top 20% of similar size companies on Comparably. 100% of FCR employees are satisfied with their work life balance. A well proportioned work life balance is necessary to keep employees happy and productive.
About 62% of the employees at FCR work eight hours or less. The Majority of FCR employees are satisfied with their work life balance and do not feel burnt out.
Work Life Balance
Top 20%Top 20% of Similar Size Companies on Comparably
B+
FCR is in the Top 20% of Similar Size Companies on Comparably
Happiness
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C
FCR is in the Bottom 45% of Similar Size Companies on Comparably
Culture Score
Top 35%Top 35% of Similar Size Companies on Comparably
B
FCR is in the Top 35% of Similar Size Companies on Comparably
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