Genesys Work Life Balance | Comparably
Genesys Claimed Company
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. read more
EMPLOYEE
PARTICIPANTS
238
TOTAL
RATINGS
2650
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Genesys Work Life Balance

The Work Life Balance at Genesys is rated a C by 100 employees putting it in the Bottom 40% of similar size companies on Comparably. 53% of Genesys employees are satisfied with their work life balance while 45% feel they are burnt out. A well proportioned work life balance is necessary to keep employees happy and productive.

About 62% of the employees at Genesys work eight hours or less, while 19% of them have a very long day - longer than twelve hours. The Majority of Genesys employees are satisfied with their work life balance and do not feel burnt out.

In general, African American/Black employees and employees in the Product department believe they have good work life balance while Asian or Pacific Islander employees and employees in the Engineering department think there is room for improvement.

Work Life Balance
Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C

Genesys is in the Bottom 40% of Similar Size Companies on Comparably

Happiness
Top 50%Top 50% of Similar Size Companies on Comparably
C+

Genesys is in the Top 50% of Similar Size Companies on Comparably

Culture Score
Top 50%Top 50% of Similar Size Companies on Comparably
C+

Genesys is in the Top 50% of Similar Size Companies on Comparably

How Employees Rate Genesys' Work Life Balance

AnswerPercent
Yes53%
No47%
Are you satisfied with your work/life balance?
AnswerPercent
7 or less10%
852%
1016%
123%
More than 1219%
On average, how many hours do you work a day?
AnswerPercent
>1 hour9%
1 hour27%
45 minutes0%
30 minutes0%
I eat at my desk64%
How long do you take for lunch breaks?
AnswerPercent
Yes45%
No55%
Do you feel burnt out at work?
AnswerPercent
Excellent0%
Good50%
Neutral0%
Not Great0%
Terrible50%
How’s the work life balance at your company?
Who Ranks the Work Life Balance highest at Genesys?
Ethnicity - African American/Black 94/100
Department - Product 92/100
Ethnicity - Other 80/100
Who Ranks the Work Life Balance lowest at Genesys?
Ethnicity - Asian or Pacific Islander 28/100
Department - Engineering 44/100
Experience - 6 to 10 Years 47/100

Genesys Work Life Balance by Department

Work Life BalanceHappinessCulture Score
ProductA+A+A+
OperationsA+C+A+
SalesD-C-C
EngineeringFFF
Marketing--BA
Customer SupportA+B+B-

Genesys Work Life Balance by Experience

Work Life BalanceHappinessCulture Score
1 to 3 YearsA-C-B
3 to 6 YearsDDD
6 to 10 YearsFDF
Over 10 YearsBA-B+

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