Goodwill's Management Ratings | Comparably
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Goodwill
"Goodwill provides job training, employment placement services and other community-based programs." read more
EMPLOYEE
PARTICIPANTS
826
TOTAL
RATINGS
8421

Goodwill's Management Ratings

Based on 537 ratings, Goodwill employees rate their manager a "C+" or 67/100. The Manager score takes into account how employees feel and value their relationship with their manager. The score is comprised from Goodwill employee feedback to questions like “How would you rate your manager?” and “Do you feel comfortable giving your boss negative feedback?” Goodwill's management structure can vary according to department, and scores are broken out accordingly, with Customer Success department ranking the managers the highest at 88/100.

Last updated 17 days ago.

Where This Score Ranks Goodwill's Manager

  • TOP
    50%

    In the Top 50% of 1261 Similar Sized Companies on Comparably

  • BOTTOM
    45%

    In the Bottom 45% of 194 Nearby Companies in Washington, DC

  • 1st

    1st place versus 2 competitors rated on Comparably

67
Oct
67
Nov
67
Dec
66
Jan
66
Feb
C+67 / 100
Jul
Who Ranks Goodwill's Manager the Highest?
Department - Customer Success 88/100
Tenure - 1 to 2 Years 87/100
Department - Communications 80/100
Who Ranks Goodwill's Manager the Lowest?
Department - Operations 53/100
Department - Customer Support 56/100
Ethnicity - Hispanic or Latino 56/100

Goodwill Manager At a Glance

Goodwill's Manager score is in 1st place compared to their competitors which include The Salvation Army and American Red Cross. Their competitor, The Salvation Army, is ranked right below Goodwill. The company is in the Top 50% of similar sized companies on Comparably.

At Goodwill, the Customer Success department and employees who have been at the company 1 to 2 Years feel the most supported and have the best experience with their manager. However, the Operations department and the Customer Support department think differently and have the least favorable experience with their manager at Goodwill.

Goodwill's Manager Trendline

  • Goodwill67
  • Other Companies in Washington, DC
  • Similar Size on Comparably

How Goodwill's Manager Score is Calculated

FILTER RATINGS BY

Results from 457 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

67
out of 100
How would you rate your manager?
AnswerPercent
Yes56%
No44%
Does your manager seem to care about you as a person?
AnswerPercent
Every week44%
Once a month20%
Once a quarter18%
Once a year0%
Never18%
How often do you get valuable feedback on how to improve at work?
AnswerPercent
Yes56%
No44%
Do you feel comfortable giving your boss negative feedback?

Goodwill's Manager Rank Against Similar Sized Companies on Comparably

TOP
50%

Goodwill ranks in the Top 50% of other companies on Comparably with 10,000+ Employees for Manager Score.

  1. Dennys
    67 / 100
  2. Citi
    67 / 100
  3. CVS Health
    67 / 100
  4. Goodwill
    67 / 100
  5. Avon
    67 / 100
  6. Nielsen
    67 / 100
  7. Nokia
    67 / 100

Goodwill's Manager Rank Against Other Companies Nearby

BOTTOM
45%

Goodwill ranks in the Bottom 45% of other companies in Washington, DC for Manager Score.

  1. AMERICAN SYSTEMS
    68 / 100
  2. BR Movers
    68 / 100
  3. Lockheed Martin
    67 / 100
  4. Goodwill
    67 / 100
  5. BAE Systems
    67 / 100
  6. United States Air Force
    67 / 100
  7. MITRE
    67 / 100

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