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GreatCall Company Culture
GreatCall Culture
This score is derived from employee ratings & reviews3.0/5
GreatCall's Overall Culture is rated C-
Top Rated Culture Dimensions
Environment
C+Gender
C+Retention
C+Team
C+eNPS
C+GreatCall CEO
Bottom 30%Bottom 30% of Similar Size Companies on Comparably
David Inns
62 /100
See More
Diversity at GreatCall
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Diverse employees at GreatCall have rated Retention, CEO Rating, and Team as the highest categories they have scored
Women at GreatCall
Top 50%Top 50% of Similar Size Companies on Comparably
C+
Women at GreatCall have rated Team, Manager, and Retention as the highest categories they have scored
GreatCall eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
-5
GreatCall employees are -5% more likely to recommend GreatCall as a great place to work
| 39% | Promoters |
|---|---|
| 17% | Passives |
| 44% | Detractors |
Working at GreatCall
Working at GreatCall is rated below average by 25 employees, across various culture dimensions. GreatCall employees rate Environment highest among all categories, and think that Outlook and Executive Team have the most room for improvement, putting GreatCall’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in San Diego. See below in detail how working at GreatCall was rated by employees.
Overall Company Culture at GreatCall
C-
Overall Company Culture at GreatCall is rated C-
Last updated months ago
Bottom
35%
GreatCall ranks in the Bottom 35% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
GreatCall Employee Reviews
Out of 21 GreatCall employee reviews, 29% were positive. The remaining 71% were constructive reviews with the goal of helping GreatCall improve their work culture.
| Positive Reviews | 29% |
|---|---|
| Constructive Feedback | 71% |
Positive Reviews From GreatCall Employees
- What do you like best about the leadership team?Word that tests this test
- What do you like best about the leadership team?They listen and provide valuable feedback
- What are some of the best things about your team?Employees break chat lunch breaks
Constructive Feedback From GreatCall Employees
- What does the leadership team need to get better at?Everything better managers and supvisor
- What does the leadership team need to get better at?The leadership team should hang themselves!
- What do your coworkers need to improve and how could you work together better?Find another job to help bills
GreatCall Company Information
GreatCall Company Overview
GreatCall, a wholly owned subsidiary of Best Buy, is the leader in connected health for active aging.
GreatCall Mission, Vision & Values
GreatCall Mission Statement
GreatCall helps aging adults live more independent lives by providing health and safety solutions, easy-to-use mobile products and award-winning customer service to caregivers and their senior family members.
GreatCall Values
- Smart
- Caring
- Collaborative
| Headquarter | 10945 Vista Sorrento Pkwy San Diego, CA 92130 United States of America |
|---|---|
| Website | www.greatcall.com |
| Founding Date | 2006 |
| Company Status | Public |
| Stock | BBY |
| Jobs | www.greatcall.com/careers |
| Social Sites |
GreatCall Employees
25 employees at GreatCall have reviewed GreatCall across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 25 GreatCall employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at GreatCall are mostly dissatisfied with their total compensation at GreatCall, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at GreatCall are generally satisfied with their team. 25 Participants grade the quality of their coworkers a C+. Less than half believe the meetings at GreatCall are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at GreatCall believe the environment at GreatCall is split between positive and negative. Most Participants believe the pace of work at GreatCall is moderate. About 89% of the employees at GreatCall work 8 hours or less.
Overall, the employees at GreatCall are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining GreatCall - Employee Onboarding
The prevailing opinion from Comparably users in San Diego about their company is that it was very prepared on their first day. San Diego employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
GreatCall KPIs and OKRs
Employees’ understanding of GreatCall's KPIs and OKRs is essential for its success. Out of 2 GreatCall employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
GreatCall CEO & Leadership
GreatCall CEO - David Inns
62 /100
David’s approval rate is lower compared to CEOs at similar sized companies, putting David in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in San Diego. David Inns’s employees rank GreatCall in the Top 50% for Environment, in the Top 50% for Retention, and in the Top 50% for Team. Inns is generally unpopular with GreatCall employees, but ranks especially low with employees with Over 10 Years experience, and by employees in the Customer Support department and Male employees. However, Female employees have a slightly more favorable view of the CEO.
GreatCall Leadership
The GreatCall Executive Team is rated a “D” and led by CEO David Inns, Vice President Madeline Pantalone, and Vice President, Direct Sales Peter Abels
David Inns CEO / President
David Inns serves as the CEO / President of GreatCall.
Madeline Pantalone Vice President
Madeline Pantalone serves as the Vice President of GreatCall.
Peter Abels Vice President, Direct Sales
Peter Abels serves as the Vice President, Direct Sales of GreatCall. Peter started at GreatCall in September of 2017.... read more
Christopher Cunningham Vice President, Data Science & Analytics
Christopher Cunningham serves as the Vice President, Data Science & Analytics of GreatCall.
Dean Williams VP of Technology
Dean Williams serves as the VP of Technology of GreatCall. Dean started at GreatCall in June of 2005. Dean is currently... read more
Sarah Jones Vice President, Client Success
Sarah Jones serves as the Vice President, Client Success of GreatCall. Sarah started at GreatCall in December of 2016.... read more
Lynn Herrick Chief Legal & Human Resources Officer
Lynn Herrick serves as the Chief Legal & Human Resources Officer of GreatCall. Lynn started at GreatCall in November of... read more
Scott Brenton VP of Engineering
Scott Brenton serves as the VP of Engineering of GreatCall. Scott started at GreatCall in September of 2017. Scott is... read more
GreatCall Salaries
How much does GreatCall pay?
How much do people at GreatCall get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at GreatCall is $111,205, or $53 per hour, while the estimated median salary is $112,885, or $54 per hour.
At GreatCall, the highest paid job is a General Counsel at $220,492 annually and the lowest is a CS Rep at $45,457 annually. Average GreatCall salaries by department include: HR at $110,756, Sales at $134,171, Design at $99,495, and Legal at $220,492. Half of GreatCall salaries are above $112,885.
12 employees at GreatCall rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 35 ratings) while 11 employees at GreatCall rank their Perks And Benefits in the Bottom 35% of similar sized companies in the US (based on 12 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $66k | $66k | 1st Percentile |
17th Percentile $87k | $87k | 17th Percentile |
33rd Percentile $112k | $112k | 33rd Percentile |
50th Percentile $164k | $164k | 50th Percentile |
67th Percentile $208k | $208k | 67th Percentile |
83rd Percentile $263k | $263k | 83rd Percentile |
100th Percentile $267k | $267k | 100th Percentile |
$111,205*
Average Compensation
$112,885*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
GreatCall Salaries by Department
Diversity & Inclusion at GreatCall
Diverse employees at GreatCall score the company 52/100 across various culture categories, placing GreatCall in the Bottom 10% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at GreatCall across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
GreatCall Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
Office Perks
- Company Social Outings
- Legal Assistance
- Unique Office Space
GreatCall PTO
GreatCall's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is GreatCall's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. GreatCall's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
GreatCall Careers
GreatCall Jobs
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Overview of Candidates Interested in GreatCall on Comparably
Candidates By Department
All Industries | 25% | |
|---|---|---|
Product | 25% | |
Design | 25% | |
Engineering | 25% |
Candidates By Location
Torrance | 25% | |
|---|---|---|
Venice | 25% | |
Beverly Hills | 25% | |
San Diego | 25% |
Frequently Asked Questions regarding GreatCall
What is GreatCall address?
GreatCall location is at 10945 Vista Sorrento Pkwy
Who is the CEO of GreatCall?
GreatCall CEO is David Inns, their score by employees is 62
What is GreatCall eNPS?
The eNPS for GreatCall is -5
What is the salary for Director of Marketing in GreatCall?
Director of Marketing average salary in the US is 161k
What are the salaries in the Operations in GreatCall?
The average salaries for Operations in GreatCall is 106k
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