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My experience working at H&M- Solid salary with great benefits but not with it! Constant DRAMA, gossiping, lies, inappropriate relationships at the top. Its honestly disgusting and it almost had a "cult," feel to it. Don't miss a single moment at H&M!
What did you like most about the interview process?
Process was multiple months long and 5 interviews plus an assessment
What does the leadership team need to get better at?
Being genuine, authentic, and live the company values that you preach about daily.
What's going wrong and how can it be improved?
Zero customer service at most H&M stores. The customer is often looked at as an "annoyance," by the store staffs
What do your coworkers need to improve and how could you work together better?
Back stabbing gossip culture. Nobody is happy for you if you are performing. They will usually explain it away somehow and bottom performers remain if they "like you."
Why do you feel undervalued and what would make you feel better about your compensation?
Pay is all over the place at H&M. New colleagues come in making way more than tenured or top performers. Salaries are not consistent whatsoever. I found out that someone doing my exact job and is making +$30k more than me in the same city.
What needs to change to make the company culture better?
I dont even know where to start. The culture is fake, nobody is truly happy and we get told how "lucky we are," to be working for such an "amazing company." Until you establish genuine trust amongst the leaders in the business, its everyone out for themselves and its terrible.
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