Help Scout Happiness Score | Comparably
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Help Scout Claimed Company
Help Scout is a web-based help desk that allows small and midsize businesses to deliver personalized customer support services. read more
EMPLOYEE
PARTICIPANTS
39
TOTAL
RATINGS
652
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Help Scout Happiness Score

The employee happiness at Help Scout is listed in the Top 5% of similar size companies on Comparably. Compensation is an important aspect of employee happiness and at Help Scout, 88% of employees feel they are paid fairly, 97% are satisfied with their benefits, and 82% are satisfied with their stock/equity. 97% of Help Scout employees feel their work environment is positive meaning Help Scout is a happy place to work.

Last updated months ago.

Where This Score Ranks Help Scout's Happiness

  • TOP
    5%

    In the Top 5% of 2035 Similar Sized Companies on Comparably

  • TOP
    5%

    In the Top 5% of 256 Nearby Companies in Boston

  • 1st

    1st place versus 3 competitors rated on Comparably

97
Nov
97
Dec
97
Mar
96
Dec
94
Feb
A+93 / 100
Jan
Who Ranks Help Scout's Happiness the Highest?
Experience - Over 10 Years 100/100
Gender - Female 100/100
Ethnicity - Caucasian 96/100
Who Ranks Help Scout's Happiness the Lowest?
Department - Engineering 94/100
Experience - 6 to 10 Years 95/100
Gender - Male 95/100

Help Scout Happiness At a Glance

Help Scout employees rate their happiness at the workplace an "A+" (based on 147 ratings). The Happiness score describes employees well-being based on various topics such as positivity in the workplace, opportunities for professional growth, and satisfaction towards compensation and benefits.

35 Help Scout employees answered questions like "How long is your commute to work?" and "Do you believe you're paid fairly?" In general, employees in the Engineering department are considered to be the most happy at Help Scout. Also, employees with Over 10 Years Experience are more satisfied at Help Scout, while employees with 6 to 10 Years Experience are the least satisfied.

Help Scout's Happiness score ranks in 1st place when compared to competitors Zendesk, Helpshift, and Desk.com. The company is also in the Top 5% of other companies in Boston and Top 5% of other companies on Comparably.

Help Scout's Happiness Trendline

  • Help Scout
  • Other Companies in Boston63
  • Similar Size on Comparably56

How Help Scout's Happiness Score is Calculated

FILTER RATINGS BY

Results from 35 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
Yes50%
No50%
Do you feel burnt out at work?
AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes88%
No12%
Do you believe you're paid fairly?
AnswerPercent
Positive97%
Negative3%
Is your work environment positive or negative?
AnswerPercent
Yes97%
No3%
Are you satisfied with your Benefits?

Help Scout's Happiness Rank Against Similar Sized Companies on Comparably

TOP
5%

Help Scout ranks in the Top 5% of other companies on Comparably with 11-50 Employees for Happiness Score.

  1. RealSelf
    93 / 100
  2. Gametime
    93 / 100
  3. Fictiv
    93 / 100
  4. Help Scout
    93 / 100
  5. Entelo
    93 / 100
  6. Fahe
    93 / 100
  7. Fooda
    93 / 100

Help Scout's Happiness Rank Against Other Companies Nearby

TOP
5%

Help Scout ranks in the Top 5% of other companies in Boston for Happiness Score.

  1. 19th
    Stacy's Pita Chip Company
    95 / 100
  2. 20th
    dpsiDOX by DG3
    95 / 100
  3. Ellevation Education
    94 / 100
  4. Help Scout
    93 / 100
  5. Black Duck Software
    92 / 100
  6. Attivio
    91 / 100
  7. Placester
    91 / 100

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