Help Scout Work Culture Score | Comparably
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Help Scout is a web-based help desk that allows small and midsize businesses to deliver personalized customer support services. read more
EMPLOYEE
PARTICIPANTS
39
TOTAL
RATINGS
652
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Help Scout Work Culture Score

Help Scout's Work Culture is scored 88/100 placing it 2nd among its competitors and in the Top 20% among similarly sized companies on Comparably. 92% of Help Scout employees are excited about going to work each day and 97% look forward to working with coworkers. The Engineering department ranks the highest for work culture. Learn more about Help Scout's Work Culture below.

Last updated months ago.

Where This Score Ranks Help Scout's Work Culture

  • TOP
    20%

    In the Top 20% of 2055 Similar Sized Companies on Comparably

  • TOP
    10%

    In the Top 10% of 273 Nearby Companies in Boston

  • 2nd

    2nd place versus 3 competitors rated on Comparably

91
Dec
88
Feb
89
Aug
89
Sep
88
May
B+88 / 100
Jan
Who Ranks Help Scout's Work Culture the Highest?
Experience - 3 to 6 Years 94/100
Experience - Over 10 Years 92/100
Gender - Female 92/100
Who Ranks Help Scout's Work Culture the Lowest?
Department - Engineering 88/100
Experience - 6 to 10 Years 88/100
Gender - Male 89/100

Help Scout Work Culture At a Glance

Based on 378 ratings, Help Scout employees rate their Work Culture a "B+" or 88/100. This category describes how employees feel about their environment, relationship with leadership and coworkers as well as their productivity in the workplace.A few of the questions that are answered include "Is your work environment positive or negative?" and "What's the work pace at your company?"

92% of Help Scout employees are excited to go to work.Employees with 3 to 6 Years experience and employees with Over 10 Years experience gave the best ratings and believe Help Scout has a productive and effective Work Culture.However, the Engineering department and employees with 6 to 10 Years experience think differently and rank Help Scout's Work Culture the lowest.

Help Scout's Work Culture falls within the Top 20% of 2055 companies of similar size with 11-50 Employees on Comparably.Help Scout also ranks 2nd when being compared to its competitors: Zendesk, Helpshift, and Desk.com.

Help Scout's Work Culture Trendline

  • Help Scout88
  • Other Companies in Boston
  • Similar Size on Comparably

How Help Scout's Work Culture Score is Calculated

FILTER RATINGS BY

Results from 39 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

88
out of 100
How would you rate your CEO?
87
out of 100
How would you rate your executive team?
83
out of 100
How would you rate your manager?
AnswerPercent
Yes97%
No3%
Do you look forward to interacting with your coworkers?
93
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes91%
No9%
Are your company's meetings effective?
AnswerPercent
Extremely fast9%
Comfortably fast79%
Moderate6%
A bit slow3%
Bureaucratic3%
What's the work pace at your company?
AnswerPercent
7 or less6%
879%
1015%
120%
More than 120%
On average, how many hours do you work a day?
AnswerPercent
Positive97%
Negative3%
Is your work environment positive or negative?
87
out of 100
How confident are you about the future success of your company?
AnswerPercent
Yes92%
No8%
Are you typically excited about going to work each day?

Help Scout's Work Culture Rank Against Similar Sized Companies on Comparably

TOP
20%

Help Scout ranks in the Top 20% of other companies on Comparably with 11-50 Employees for Work Culture Score.

  1. Chrome River Technologies
    88 / 100
  2. Levelset
    88 / 100
  3. StackCommerce
    88 / 100
  4. Help Scout
    88 / 100
  5. New Signature
    88 / 100
  6. Bluecore
    88 / 100
  7. Baker
    88 / 100

Help Scout's Work Culture Rank Against Other Companies Nearby

TOP
10%

Help Scout ranks in the Top 10% of other companies in Boston for Work Culture Score.

  1. CarGurus
    89 / 100
  2. WordStream
    89 / 100
  3. Gilbane Building Company
    89 / 100
  4. Help Scout
    88 / 100
  5. EverTrue
    88 / 100
  6. Massachusetts General Hospital
    88 / 100
  7. Agworld
    88 / 100

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