Comparably Awards

Help Scout Claimed Company

Help Scout is a web-based help desk that allows small and midsize businesses to deliver personalized customer support services. read more

EMPLOYEE PARTICIPANTS: 39

TOTAL RATINGS: 652

CEO: Nick Francis

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Help Scout Executive Team

The Help Scout Executive Team is rated an "A" and led by CEO Nick Francis. Help Scout employees rate their Executive Team in the Top 10% of similar size companies on Comparably with 11-50 Employees.

Employees with Over 10 Years experience and Female employees are more confident in their Executive Team, while employees with 6 to 10 Years experience and the Engineering department think there is room for improvement. Out of their 3 competitors, Zendesk, Helpshift, and Desk.com, Help Scout's score ranks in 1st place.

Last updated months ago.

Where This Score Ranks Help Scout's Executive Team

TOP
10%
In the Top 10% of 1950 Similar Sized Companies on Comparably
TOP
5%
In the Top 5% of 208 Nearby Companies in Boston
1st
1st place versus 3 competitors rated on Comparably

Nov

Dec

Feb

Aug

A87 / 100

Jan

Help Scout Key Executives

Name & Title

Bio

Who Ranks Help Scout's Executive Team the Highest?

Experience - Over 10 Years 91/100

Gender - Female 91/100

Ethnicity - Caucasian 90/100

Who Ranks Help Scout's Executive Team the Lowest?

Experience - 6 to 10 Years 85/100

Department - Engineering 88/100

Help Scout's Executive Team Trendline

Help Scout89
Other Companies in Boston
Similar Size on Comparably

Help Scout Executive Team At a Glance

The Executive Team Score of 87/100 is calculated by combining aggregate responses to the questions of “How would you rate your executive team?” and “Do you approve of the job your executive team is doing at your company?”

100% of employees say “Yes, they approve of the job the executive team is doing at Help Scout”, with 100% of Male employees saying yes.

The last rating scoring Help Scout's executive team was provided months ago and has remained stable at 87 over the last 90 days.