
The guests and talking to people from everywhere.
My team, and blowing events out of the water for my clients. Showing the Hilton way.
I have been with them for 5 years we all work great together. It's keeping a GM or finding one with experience.
First i would say that my GM needs to learn HR and not ask people questions that you shouldn't ask in interviews.
We are one team, even if its not your department we all jump in and help each other out. We are all we have.
Honestly I am training a GM and im getting paid pennies for the load i carry. Everyone staff here at our hotel is under paid so we cant keep housekeeping staff or other departments.