Hilton CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
they are efficient and communicate well.
Review from Customer Support Dept
i love this place and workers
Review from Customer Support Dept
I like the flexibility mostly.
Review from Customer Support Dept
communication, product knowledge , customer service, time management, problem solving
Review from Customer Support Dept
Easy going corporate culture. Fun
Review from Customer Support Dept
What does the leadership team need to get better at?
Communication with their employees to make things clear instead of write ups
Review from Customer Support Dept
Get better at communicating with people.
Review from Customer Support Dept
Better systems and more communications
Review from Customer Support Dept
What is the best part about your compensation package?
The variety is the best...lots of options
Review from Customer Support Dept
Health benefits are amazing and cover a ton.
Review from Customer Support Dept
401k, medical, dental, life insurance, discounts
Review from Customer Support Dept
Hilton gives you about 2 weeks of vacation time it constantly accrues, you can use your time as soon as you earn it. You are also given Sick Time which accrues as well
Review from Customer Support Dept
That fact that I get days off that doesn’t conflict with my schedule
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I wish I was compensated more.
Review from Customer Support Dept
Higher pay for all workers
Review from Customer Support Dept
What are some of the best things about your team?
We all communicate well and get along.
Review from Customer Support Dept
i love working here and the benefits
Review from Customer Support Dept
They are diverse and very helpful.
Review from Customer Support Dept
Everyone one on the team are hard workers.
Review from Customer Support Dept
The determination that each has to do a great job.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Coworkers need to have each others’ backs and play fair. There should be no hi
Review from Customer Support Dept
More team meetings. Hiring more consistent employees to help when we are short. Seems we’re always short staffed.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
I like the team meetings.
Review from Customer Support Dept
There is a tool that we can use to connect with other employees worldwide.
Review from Customer Support Dept
There is a diverse culture within my company
Review from Customer Support Dept
The most positive thing is the employees.
Review from Customer Support Dept
The rewards offered to customers.
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Hilton yet.
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What did you like most about the interview process?
It was very fast and quick
Review from Customer Support Dept
the interview process was great
Review from Customer Support Dept
the process was difficult but fairly fast
Review from Customer Support Dept
The video interview and its quality questions.
Review from Customer Support Dept
conductor was very friendly and made me feel positive
Review from Customer Support Dept
What would you improve about your company's interview process?
I think the interviewer needs to better inform the candidate about the work load and that very fast paced environment
Review from Customer Support Dept
The pace. I would say they could get back to you a lot quicker.
Review from Customer Support Dept
What makes you most happy at work?
I have some down time.
Review from Customer Support Dept
im very happy working here
Review from Customer Support Dept
the culture the environment the company
Review from Customer Support Dept
Interacting with new people is the best part.
Review from Customer Support Dept
meeting new people on a daily
Review from Customer Support Dept
What's going wrong and how can it be improved?
The shifts need to be fully covered. It is very stressful and I have anxiety and panic attacks
Review from Customer Support Dept
Management needs to respond timely and systems need to work properly.
Review from Customer Support Dept
Understaffed. Turnover rate is high. Most work is put on one person which leads to burn out.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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