To make a difference in the lives of the individuals we touch every day, by working together to deliver commitment, personalised service and a superior hospitality product by upholding a strong moral system and actively participating in the community. read more
The management was horrendous. I witnessed several incidents of racial profiling as well as a total disregard for ada rules. Enthusiasm is consistently killed by managers that LOOK to ruin peoples days. This is all occurs at the Holiday Inn Express Downtown Naples
What makes you most happy at work?
going home at the end of the shift
What did you like most about the interview process?
It was a comfortable enviroment
What does the leadership team need to get better at?
Not killing enthusiasm, stop racially profiling guests, and maintaining employees for more than 1 day
What needs to change to make the company culture better?
General manager and front office manager either need to be trained better or let go
What are some of the best things about your team?
open about providing excellent service, putting up with horrible circumstances brought on by management, and dependability
Why do you feel undervalued and what would make you feel better about your compensation?
We carry alot of responsibilty for the whole hotel. Besides catching stress of guests we also catch the stress of management.
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