Home Instead Senior Care Claimed Company
Everything we do at Home Instead Senior Care® is driven by our universal mission: To enhance the lives of aging adults and their families. read more
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Hands off, except when it comes time to take their portion of the proceeds. Home Instead routinely fails to provide client services, and puts that burden squarely on their clients when it happens. Expect to train your own caregivers, because they will send new ones every week.
What did you like most about the interview process?
It was pretty average. Danielle was nice.
What is most positive about the culture and environment at your company?
My clients have been nothing but pleasant, though they have clear needs.
What's going wrong and how can it be improved?
The service is overcharged, the employees are underpaid, and the corporation is more concerned with getting what's theirs than with serving their clients. They fail to show up regularly when needed, but never miss a payday.
Why do you feel undervalued and what would make you feel better about your compensation?
Charging clients $30/hr, while paying your Caregivers $15/hr, leaves a large margin, for which the corporation does very little. If they would pay $25ish to their Caregivers, they would be much more likely to show up. I am reliable, they have not been.
What do your coworkers need to improve and how could you work together better?
There is little to no training, and a very uneven group of Caregivers. Some are very pleasant, others will do anything they can to find a problem. And the bottom line is that the office is not interested in actually solving problems for their clients.
What does the leadership team need to get better at?
There is no real communication, outside of corporate legal mandated training and constant outreach from the scheduling team, who is unable to keep their clients' schedules full. They take more than they give, every hour, paying an absolute minimum and providing little in the way of benefits.
Other Employee Reviews for Home Instead Senior Care
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