Home Instead Senior Care Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
They do their best to give enough hours
Review from Operations Dept
They care about the patients and how they are cared for .
Review from Operations Dept
They are understanding. They are very fair and consistant
Review from Operations Dept
They are always ready to listen
Review from Operations Dept
What does the leadership team need to get better at?
Communication amongst themselves first, followed by better communication to their caregivers. Also, new staff/caregivers need much more thorough and consistent training from day one. The minimal training that is offered is no where near enough. Staff meetings need to be paid or no one will attend.
Review from Operations Dept
What is the best part about your compensation package?
There aren't any Compensation reviews of Home Instead Senior Care yet.
Be the first to contribute a review.
Why do you feel undervalued and what would make you feel better about your compensation?
Better pay, good health insurance
Review from Operations Dept
They pay the new nurses the same as they pay nurses with 15 yrs experience.
Review from Operations Dept
We are payed just above minimum wage to care for, sometimes fragile or challenging, seniors.
Review from Operations Dept
A lot of the work we do is CNA level work, despite the fact that we are not actually CNAs. Pay needs to reflect the level of care involved, not just a flat rate. Night shifts should be paid a shift differential and night time staff should be expected to stay awake/alert during their shift.
Review from Operations Dept
What are some of the best things about your team?
They give good classes when needed
Review from Operations Dept
They are always ready to listen and brainstorm.
Review from Operations Dept
they are all helpful and all work together
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
We work at patient homes, we do not work in same environment
Review from Operations Dept
They need to be respectful and lesrn how to value us
Review from Operations Dept
We all need paid training and team meetings on a regular basis. This should be offered in "satellite" locations as well as in the city of the main office. Many of us live/work 50+ miles away from the home office and it's just not practical for us to make that drive. Maybe video conference?
Review from Operations Dept
What is most positive about the culture and environment at your company?
Everyone is friendly and wants to help
Review from Operations Dept
We work at patients homes.
Review from Operations Dept
You get to meet a lot of nice people
Review from Operations Dept
we help seniors stay in their home
Review from Operations Dept
What needs to change to make the company culture better?
The way shift details and happenings are recorded. Presently, with electronic reporting, we can only see what happened during the previous shift. That doesn't let us see documented change over time in a client.
Review from Operations Dept
Better communication from the top down. Many of us feel completely disconnected from the main office and often don't even know who works there. At least from an outside perspective, there seems to be a lot of turnover, both for office staff and caregivers. Seems like all feedback is negative.
Review from Operations Dept
What did you like most about the interview process?
Friendly and wanted to help
Review from Operations Dept
It was very comfortable sitting.
Review from Operations Dept
The lady who interviewed me was amazing
Review from Operations Dept
It was straightforward and painless
Review from Operations Dept
Initially, I spoke with the owner over the phone and we chatted for ~15 min. It felt like he was invested, hands-on, and caring. Then, I interviewed with office staff in person and that was also a positive, relaxed process. She was very informative about what to expect.
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Home Instead Senior Care yet.
Be the first to contribute a review.
What makes you most happy at work?
My clients that I work with
Review from Operations Dept
Being able to make a difference in my patients life's.
Review from Operations Dept
Knowing that I make a difference in my client's life.
Review from Operations Dept
the people i work with
Review from Operations Dept
I really enjoy working with the majority of our clients. I also enjoy the few minutes of communication when relieving the previous caregiver - makes me feel more connected to know how the shift went and how they are doing personally. I feel like we offer a valuable service.
Review from Operations Dept
What's going wrong and how can it be improved?
The pay needs to be improved big time
Review from Operations Dept
Just very long days and have to do a lot for the money we are paid
Review from Operations Dept
What do you like best about your company?
There aren't any Outlook reviews of Home Instead Senior Care yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Home Instead Senior Care yet.
Be the first to contribute a review.