Intuit – Hyper surveillance even though the managers are excessively nice. Each bookkeeper has many clients, two bosses, the surveillance customer service team fielding calls, everyone is framed in metrics analyzed by computers and more analyzers. Just dont think and you'll be fine. Do as programmed. | Comparably

Intuit – Hyper surveillance even though the managers are excessively nice. Each bookkeeper has many clients, two bosses, the surveillance customer service team fielding calls, everyone is framed in metrics analyzed by computers and more analyzers. Just dont think and you'll be fine. Do as programmed.

Intuit Claimed Company
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. read more
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Hyper surveillance even though the managers are excessively nice. Each bookkeeper has many clients, two bosses, the surveillance customer service team fielding calls, everyone is framed in metrics analyzed by computers and more analyzers. Just dont think and you'll be fine. Do as programmed.

What is most positive about the culture and environment at your company?

The team is helpful and responsive, overall.

What do you like best about the leadership team?

They are excessively nice and do not want to hurt people's feelings.

What do your coworkers need to improve and how could you work together better?

Each one is different and has different deficits and skills, so I cant answer that.

Why do you feel undervalued and what would make you feel better about your compensation?

To be paid in line with what other experienced people in the industry are paid, considering their experience and education.

What would you improve about your company's interview process?

They require the passing of their QBO Certification test, do a video of you answering QBO questions in front of the camera for 60 minutes, and it took me 3 hours to upload the employment forms.

What's going wrong and how can it be improved?

Customers tell me they feel they are working for Intuit, not the other way around. It's bureaucratic and, honestly, a hellish nightmare of time-consuming effort to resolve issues that shouldn't be made more complicated. They make everything harder, more complicated, and less fun.

Other Employee Reviews for Intuit

What is the best part about your compensation package?

annual bonuses along with the pay rate

Compensation review from Customer Support Dept
What are some of the best things about your team?
What do you like best about the leadership team?
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