Jo-Ann Stores – Constantly understaffed and we're at the mercy of the rude costomers when they are not helped fast enough | Comparably

Jo-Ann Stores – Constantly understaffed and we're at the mercy of the rude costomers when they are not helped fast enough

Jo-Ann Stores Claimed Company
Jo-Ann Stores operates fabric and craft specialty retail stores. read more
EMPLOYEE
PARTICIPANTS
850
TOTAL
RATINGS
7837
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Constantly understaffed and we're at the mercy of the rude costomers when they are not helped fast enough

What does the leadership team need to get better at?

Making sure people are trained right before dumping them on the sales floor. It soon becomes someone else's issue, like whoever they happen to be working with.

What do your coworkers need to improve and how could you work together better?

There are no meetings. They expect people to pass on messages to other people. They have a morning huddle but its always the same 3 people there. When there are changes people have to figure it out on their own

Why do you feel undervalued and what would make you feel better about your compensation?

Not enough hours for people that work hard. It's mainly the hours we get or don't get that are an issue. Coming in for 3 hour shifts is a waste of time. The employee discount isn't even worth it considering you can alaways get 20% off all the time.

Other Employee Reviews for Jo-Ann Stores

What does the leadership team need to get better at?
What are some of the best things about your team?

They are hard working people

Team review from Operations Dept
What do your coworkers need to improve and how could you work together better?

Some co-workers do not pull their own weight.

Team review from Customer Support Dept
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