-32
eNPS Score
Q&A With NAPA Auto Parts Employees
Although our employees all find the fix, we recognize that no two people are on the same path. We work with you to make sure your personal and professional goals will be realized. We offer various leadership training and advancement opportunities, as well as top-notch medical benefits, savings plans, and paid time off. Find out what NAPA can do for your career by browsing our open positions and applying today!
How employees describe working at NAPA Auto Parts
Customer service, quality of product, standing behind when sold defective product
Posted 18 days ago
Vicente from Mattawa Wa Napa Auto Parts came in and put in our new battery he did an excellent job we are very satisfied
Non east coast customers are valuable too. Coupons, customer seevice shouldnt be set to end on east coast tome
Kalihi store needs to read when ordering parts online. It should not take 24 hours for parts to be delivered. We are on an island. I called the manager Vanessa to complain and she said she should call me back. Vanessa does not call me back. Communication and deliver needs A LOT of work.
They ask questions of people with more experience
What it's like to work at NAPA Auto Parts
- NAPA Auto Parts employees generally work 8.8 hrs a day
- Employees at NAPA Auto Parts report the work pace is comfortably fast
- 67% of NAPA Auto Parts employees look forward to interacting with their team every day
- NAPA Auto Parts employees never get valuable feedback on how to improve at work
- 58% of NAPA Auto Parts employees call their work environment negative
Q&A With NAPA Auto Parts Employees
IDX: 25 TOT: 52
How are the benefits at NAPA Auto Parts for employees in Sales?
NAPA Auto Parts' Sales team rates their overall benefits a D and most of them think the perks are Terrible. 57% of NAPA Auto Parts employees in Sales say they are satisfied with their benefits. The majority of employees in Sales also get 15-20 days of paid vacation, and most of them believe the cash value of their benefits is $500 -$1000/mo.
How's career growth and advancement at NAPA Auto Parts?
29% of the same employees also feel like NAPA Auto Parts is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at NAPA Auto Parts.
Curious about what work's like at NAPA Auto Parts?
Anonymously Ask NAPA Auto Parts Employees Any Question
Should I work at NAPA Auto Parts?
26% of NAPA Auto Parts employees would encourage their friends to become coworkers, whereas 16% are neutral and 58% would not recommend working at NAPA Auto Parts to their friends.
| 26% | Promoters |
|---|---|
| 16% | Passive |
| 58% | Detractors |
