Working At NAPA Auto Parts - Ask a Question | Comparably
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NAPA Auto Parts Claimed Company
The Automotive Parts Group distributes automotive replacement parts, accessories, and service items to commercial and retail customers throughout North America, Europe, Australia, and New Zealand. In North America, more than 560,000 parts are sold, primarily under the NAPA AUTO PARTS brand name. NAPA is widely known for quality parts, quality service, and knowledgeable, genuine people. Our international supply chain provides fast, dependable, and efficient distribution of parts to our commercial and retail customers. read more
EMPLOYEE
PARTICIPANTS
434
TOTAL
RATINGS
3202
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Q&A With NAPA Auto Parts Employees

Although our employees all find the fix, we recognize that no two people are on the same path. We work with you to make sure your personal and professional goals will be realized. We offer various leadership training and advancement opportunities, as well as top-notch medical benefits, savings plans, and paid time off. Find out what NAPA can do for your career by browsing our open positions and applying today!

How employees describe working at NAPA Auto Parts

I am a driver in Ny We have no covers in back of pick ups Where we put parts Outside of trucks never get washed and we need hand trucks for carriaging parts. Please look into this

People Care team does NOT care about their people, only the company. Ontario HR does not support their store managers and leave them abondoned and alone with zero support.

Cheap no benefits, no insurance, low wages, no 401k all part time employees. Greedy owner and mgr just as bad! Worse company I have ever worked for. As soon as I find another job I am out the door. No two weeks notice.

Review from Operations Dept

Customer service, quality of product, standing behind when sold defective product

Vicente from Mattawa Wa Napa Auto Parts came in and put in our new battery he did an excellent job we are very satisfied

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What it's like to work at NAPA Auto Parts

  • NAPA Auto Parts employees generally work 8.8 hrs a day
  • Employees at NAPA Auto Parts report the work pace is comfortably fast
  • 66% of NAPA Auto Parts employees look forward to interacting with their team every day
  • NAPA Auto Parts employees most often take 0-10 paid vacation and sick days each year
  • 60% of NAPA Auto Parts employees report they are happy with their work life balance
  • NAPA Auto Parts employees never get valuable feedback on how to improve at work
  • 58% of NAPA Auto Parts employees call their work environment negative

Q&A With NAPA Auto Parts Employees

How are the managers in the Sales department at NAPA Auto Parts?

Aggregated Employee Answer on Comparably

  • NAPA Auto Parts' Sales team rates their manager a D+ or 59/100 and the majority believe their manager truly cares about them as a person. The sales team (75%) also feels pretty comfortable providing negative feedback directly to their boss.

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What's the pay like for employees at NAPA Auto Parts?

Aggregated Employee Answer on Comparably

  • NAPA Auto Parts employees rates their pay and overall compensation a D or 52/100. 42% of employees believe they are paid fairly and 33% of employees get raises every year.

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Should I work at NAPA Auto Parts?

26% of NAPA Auto Parts employees would encourage their friends to become coworkers, whereas 16% are neutral and 58% would not recommend working at NAPA Auto Parts to their friends.

-32
eNPS Score
26%Promoters
16%Passive
58%Detractors

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