eNPS at Nordstrom | Comparably
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Nordstrom
At Nordstrom, our goal is to provide outstanding service every day, one customer at a time."" Further focus is provided to Nordstrom employees at all levels with this Nordstrom goal, which is also a management mission. ""We work hard to make decisions in the best interest of our customers and those serving them."" read more
EMPLOYEE
PARTICIPANTS
1404
TOTAL
RATINGS
12568

eNPS at Nordstrom

Nordstrom's Employee Net Promoter Score (eNPS) is -5, as rated by 1110 employees. Employee Net Promoter Score tracks Nordstrom employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Nordstrom to a friend? Today, 38% of Nordstrom employees would encourage their friends to become coworkers, whereas 19% are neutral and 43% would not recommend working at Nordstrom to their friends.

Last updated a month ago.

Where This Score Ranks Nordstrom's eNPS

  • TOP
    50%

    In the Top 50% of 1261 Similar Sized Companies on Comparably

  • BOTTOM
    40%

    In the Bottom 40% of 125 Nearby Companies in Seattle

  • 3rd

    3rd place versus 4 competitors rated on Comparably

-6
Jul
-6
Aug
-6
Sep
-6
Oct
-6
Nov
-5
Jan
  • Promoters
  • Passives
  • Detractors
Who Ranks Nordstrom's eNPS the Highest?
Department - Business Development 67/100
Department - HR 40/100
Ethnicity - Native American 25/100
Who Ranks Nordstrom's eNPS the Lowest?
Department - Product -50/100
Department - Finance -33/100
Tenure - 2 to 5 Years -23/100

Nordstrom eNPS At a Glance

Nordstrom employees are less likely to recommend Nordstrom as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Business Development department and the HR department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Nordstrom to a friend?” Based on 1110 ratings, Nordstrom ranks 3rd place versus its 4 competitors and is right below Amazon.

Compared to other companies in Seattle, Nordstrom falls into the Bottom 40% of 125 companies. The last rating was provided a month ago.

Nordstrom's eNPS Trendline

  • Nordstrom-6
  • Other Companies in Seattle
  • Similar Size on Comparably

Nordstrom's eNPS Rank Against Similar Sized Companies on Comparably

TOP
50%

Nordstrom ranks in the Top 50% of other companies on Comparably with 10,000+ Employees for eNPS Score.

  1. Express Scripts
    -4
  2. Under Armour
    -4
  3. KinderCare Education
    -4
  4. Nordstrom
    -5
  5. Cognizant Technology Solutions
    -5
  6. Sam's Club
    -5
  7. Taco Bell
    -5

Nordstrom's eNPS Rank Against Other Companies Nearby

BOTTOM
40%

Nordstrom ranks in the Bottom 40% of other companies in Seattle for eNPS Score.

  1. Voicebox Technologies
    0
  2. Bridge Partners Consulting
    0
  3. Unicorn Booty
    0
  4. Nordstrom
    -5
  5. PACCAR
    -14
  6. Beauty.com
    -17

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