At Nordstrom, our goal is to provide outstanding service every day, one customer at a time."" Further focus is provided to Nordstrom employees at all levels with this Nordstrom goal, which is also a management mission. ""We work hard to make decisions in the best interest of our customers and those serving them."" read more
Nordstrom Company Culture
Nordstrom Culture
This score is derived from employee ratings & reviews3.3/5
Nordstrom's Overall Culture is rated C
Top Rated Culture Dimensions
Diversity
BEnvironment
BGender
B-Office Culture
B-CEO Rating
C+Nordstrom CEO
Top 50%Top 50% of Similar Size Companies on Comparably
Erik Nordstrom
68 /100
See More
Diversity at Nordstrom
Top 35%Top 35% of Similar Size Companies on Comparably
B
Diverse employees at Nordstrom have rated Perks And Benefits, Environment, and Happiness as the highest categories they have scored
Women at Nordstrom
Top 40%Top 40% of Similar Size Companies on Comparably
B-
Women at Nordstrom have rated Environment, CEO Rating, and Perks And Benefits as the highest categories they have scored
Nordstrom eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
-5
Nordstrom employees are -5% more likely to recommend Nordstrom as a great place to work
| 38% | Promoters |
|---|---|
| 19% | Passives |
| 43% | Detractors |
Working at Nordstrom
Working at Nordstrom is rated below average by 1406 employees, across various culture dimensions. Nordstrom employees rate Environment highest among all categories, and think that Professional Development and Meetings have the most room for improvement, putting Nordstrom’s culture in the Bottom 45% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Seattle. See below in detail how working at Nordstrom was rated by employees.
Overall Company Culture at Nordstrom
C
Overall Company Culture at Nordstrom is rated C
Last updated today
Bottom
45%
Nordstrom ranks in the Bottom 45% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Nordstrom Employee Reviews
Out of 1287 Nordstrom employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Nordstrom improve their work culture.
| Positive Reviews | 67% |
|---|---|
| Constructive Feedback | 33% |
Positive Reviews From Nordstrom Employees
- What are some of the best things about your team?Everyone is supportive and helpful if you have questions or need assistance.
- What do you like best about the leadership team?Always friendly, patient, and generously offering positive reinforcement.
- What makes you most happy at work?The rare days I am offered meal breaks long enough to both eat AND digest my food!
Constructive Feedback From Nordstrom Employees
- What does the leadership team need to get better at?Need ethical and fair leadership
- What do your coworkers need to improve and how could you work together better?Understand sales, respect everyones soace
- Why do you feel undervalued and what would make you feel better about your compensation?Hourly raise, better commission snd chNge teturn policy
Nordstrom Company Information
Nordstrom Mission, Vision & Values
Nordstrom Mission Statement
At Nordstrom, our goal is to provide outstanding service every day, one customer at a time."" Further focus is provided to Nordstrom employees at all levels with this Nordstrom goal, which is also a management mission. ""We work hard to make decisions in the best interest of our customers and those serving them.""
Nordstrom Vision Statement
To serve our customers better, to always be relevant in their lives and to form lifelong relationships.
Nordstrom Values
- We re family
- Integrity
- Be honest
- Respectful communication
| Headquarter | Seattle, WA 98101 United States of America |
|---|---|
| Website | shop.nordstrom.com/ |
| Tel | 1-800-964-1800 |
| Company Status | Public |
| Stock | JWN |
Nordstrom Competitors
Nordstrom competitors include Amazon, SEPHORA, Macy's, and Bloomingdale's. Nordstrom ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Nordstrom compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Nordstrom Employees
Nordstrom has 72500 employees. 1406 employees at Nordstrom have reviewed Nordstrom across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.
Overall, the 1406 Nordstrom employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Nordstrom are not very pleased with their total compensation at Nordstrom, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Nordstrom are generally satisfied with their team. 1406 Participants grade the quality of their coworkers a C. The majority believe the meetings at Nordstrom are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Nordstrom believe the environment at Nordstrom is positive. Most Participants believe the pace of work at Nordstrom is comfortably fast. About 76% of the employees at Nordstrom work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Nordstrom are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Nordstrom employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at Nordstrom report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Nordstrom have 1 meeting
Meetings
A Day in the Life
78% of Nordstrom employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Nordstrom employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
68% of Nordstrom employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Nordstrom employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
63% of Nordstrom employees call their work environment positive
Environment
Joining Nordstrom - Employee Onboarding
The prevailing opinion from employees about joining Nordstrom is that the company was prepared on their first day. Nordstrom employees concluded that their overall onboarding experience was positive. 77% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Nordstrom KPIs and OKRs
At Nordstrom 60% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Nordstrom's KPIs and OKRs is essential for its success. Out of 52 Nordstrom employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 36 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Featured Articles
Nordstrom CEO & Leadership
68 /100
Nordstrom CEO Awards and Recognitions
Nordstrom’s CEO Erik Nordstrom started in this role in 2018. Erik’s approval rate is just above average, putting Erik in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Bottom 45% compared to the CEOs of all other companies in Seattle. Erik Nordstrom is well regarded by employees for the Environment Nordstrom offers, and ranks among the Top 35% of CEOs by employees in that category. Erik is most liked by employees in the Finance department and employees in the Design department. However, employees in the Product department have a slightly unfavorable view of the CEO. When compared to Nordstrom’s competitors, Erik Nordstrom ranks just above Bloomingdale's’s CEO Tony Spring. With Erik’s leadership, Nordstrom employee respondents are most happy about their Environment and Office Culture. Erik was rated slightly below average for Professional Development.
Nordstrom Leadership
The Nordstrom Executive Team is rated a “C” and led by CEO Erik Nordstrom, Co-President & Director Erik Nordstrom, and Co-President & Director Peter E. Nordstrom
Erik Nordstrom CEO / President
Erik Nordstrom serves as the CEO / President of Nordstrom.
Erik Nordstrom Co-President & Director
Mr. Erik B. Nordstrom has been Co-President of Nordstrom Inc. since April 2015. Mr. Nordstrom serves as a Member of... read more
Peter E. Nordstrom Co-President & Director
Mr. Peter E. Nordstrom has been Co-President of Nordstrom Inc. since May 2015. Mr. Nordstrom served as an Executive Vice... read more
Kenneth J. Worzel Executive VP & President of Nordstrom.Com
Mr. Kenneth J. Worzel, also known as Ken, has been the President of Nordstrom.Com since September 22, 2016. Mr. Worzel... read more
Robert B. Sari Senior VP, General Counsel & Corporate Secretary
Mr. Robert B. Sari has been an Senior Vice President, General Counsel and Corporate Secretary of Nordstrom, Inc. since... read more
Kristin Frossmo Executive VP & General Merchandise Manager of Shoe Division
Kristin Frossmo has been an Executive Vice President and General Merchandise Manager of Shoe Division of Nordstrom Inc.... read more
Kirk M. Beardsley Executive Vice President of Full Price & Digital Marketing
Kirk M. Beardsley has been the Executive Vice President of Full Price and Digital Marketing at Nordstrom Inc since July... read more
Michael Maher Senior Vice President of Finance
Mr. Michael Maher has been Senior Vice President of Finance - Full Price at Nordstrom, Inc. since May 2017 and served as... read more
Jamie F. Nordstrom Jr. Executive VP & President of Stores
Mr. James F. Nordstrom Jr., also known as Jamie, has been the President of Stores of Nordstrom Inc. since May 2014. Mr.... read more
Nordstrom Salaries
How much does Nordstrom pay?
How much do people at Nordstrom get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Nordstrom is $117,335, or $56 per hour, while the estimated median salary is $159,324, or $76 per hour.
At Nordstrom, the highest paid job is a Corporate Counsel at $271,351 annually and the lowest is a Sales Rep at $31,135 annually. Average Nordstrom salaries by department include: Engineering at $172,135, Operations at $90,149, HR at $152,369, and Marketing at $118,382. Half of Nordstrom salaries are above $159,324.
631 employees at Nordstrom rank their Compensation in the Top 50% of similar sized companies in the US (based on 1936 ratings) while 606 employees at Nordstrom rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 652 ratings).
Salaries contributed from Nordstrom employees include job titles like Engineering Manager, Senior Developer, DevOps, and Developer. Comparably data has a total of 27 salary records from Nordstrom employees.
Last updated a month ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $73k | $73k | 1st Percentile |
17th Percentile $115k | $115k | 17th Percentile |
33rd Percentile $159k | $159k | 33rd Percentile |
50th Percentile $210k | $210k | 50th Percentile |
67th Percentile $247k | $247k | 67th Percentile |
83rd Percentile $298k | $298k | 83rd Percentile |
100th Percentile $315k | $315k | 100th Percentile |
$117,335*
Average Compensation
$159,324*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Nordstrom Salaries by City
Nordstrom Salaries by Department
Diversity & Inclusion at Nordstrom
Diverse employees at Nordstrom score the company 69/100 across various culture categories, placing Nordstrom in the Top 35% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Nordstrom across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Nordstrom Perks & Benefits
Financial Benefits
- 401K / Retirement Plan
Nordstrom PTO
Nordstrom's PTO and Vacation policy typically gives 20-30 days off a year with 83% of employees expected to be work free while out of office. Paid Time Off is Nordstrom's 2nd most important benefit besides Healthcare when ranked by employees, with 44% of employees saying it is the most important benefit. Nordstrom's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Nordstrom Careers
Nordstrom Jobs
No Recent Jobs found for Nordstrom on Comparably
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H1B Visa
In 2019, Nordstrom applied for 155 H1B visas. Of the work permits applied for, 92% were approved.
An in-depth look at ‘Certified-withdrawn’ H1B applications at Nordstrom unveil that one approved work permit application was withdrawn before the employee’s start date, and 11 were withdrawn by Nordstrom after the employee’s start date.
Work Permit Application Outcome
Nordstrom has a total of 72500 employees
155
Total Applied
H1B Applications Outcome
- 92% Granted (142 out of 155)
- <1% Denied (1 out of 155)
- <1% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 155)
- 7% Certified-Withdrawn Application was approved but later withdrawn by employer (11 out of 155)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Nordstrom Know You Want To Work There
Overview of Candidates Interested in Nordstrom on Comparably
Candidates By Department
All Industries | 48% | |
|---|---|---|
Engineering | 9% | |
Marketing | 9% | |
Design | 9% | |
Product | 7% | |
Other | 16% |
Candidates By Location
Seattle | 42% | |
|---|---|---|
Los Angeles | 13% | |
New York City | 3% | |
Kirkland | 2% | |
Austin | 2% | |
Other | 38% |
Nordstrom Internship Program
Acquiring a position in Nordstrom's Internship Program is generally not difficult. Why intern at Nordstrom? Employees are happy at Nordstrom and rate their office perks as neutral. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Nordstrom employees say they’re never bored at work. Additionally, 75% have developed close friendships with their co-workers.
How difficult is it to get an internship at Nordstrom?
Engineering
Sales
Very Difficult0%
Somewhat Difficult40%
Not Difficult60%
Difficult0%
Does Not Offer Internships0%
Answered by 5 Engineering Interns
Very Difficult0%
Somewhat Difficult29%
Not Difficult29%
Difficult0%
Does Not Offer Internships42%
Answered by 7 Sales Interns
Frequently Asked Questions regarding Nordstrom
Who is the CEO of Nordstrom?
Nordstrom CEO is Erik Nordstrom, their score by employees is 68
What is Nordstrom eNPS?
The eNPS for Nordstrom is -5
What is Nordstrom revenue?
Nordstrom revenue is $15B
What is the salary for Director of Product in Nordstrom?
Director of Product average salary in the US is 200k
What are the salaries in the Operations in Nordstrom?
The average salaries for Operations in Nordstrom is 90k
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