Old Navy Claimed Company

We believe in the democracy of style and service. Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. To bring incredible style and quality to families the world over. It’s a bold idea. If you’re into that, we want to know more about you. read more

EMPLOYEE PARTICIPANTS: 811

TOTAL RATINGS: 7220

CEO: Haio Barbeito

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eNPS at Old Navy

Old Navy's Employee Net Promoter Score (eNPS) is -30, as rated by 669 employees. Employee Net Promoter Score tracks Old Navy employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Old Navy to a friend? Today, 26% of Old Navy employees would encourage their friends to become coworkers, whereas 18% are neutral and 56% would not recommend working at Old Navy to their friends.

Last updated a month ago.

Where This Score Ranks Old Navy's eNPS

BOTTOM
25%
In the Bottom 25% of 1261 Similar Sized Companies on Comparably
BOTTOM
25%
In the Bottom 25% of 792 Nearby Companies in San Francisco
5th
5th place versus 5 competitors rated on Comparably

-29

May

-31

Jul

-31

Sep

-31

Oct

-31

Nov

-30

Jan

Promoters
Passives
Detractors

Who Ranks Old Navy's eNPS the Highest?

Department - Product 66/100

Department - Operations 22/100

Gender - Male 8/100

Who Ranks Old Navy's eNPS the Lowest?

Tenure - 1 to 2 Years -50/100

Tenure - Over 10 Years -34/100

Department - Customer Support -29/100

Old Navy eNPS At a Glance

Old Navy employees are less likely to recommend Old Navy as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Product department and the Operations department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Old Navy to a friend?” Based on 669 ratings, Old Navy ranks 5th place versus its 5 competitors and is right below Victoria's Secret.

Compared to other companies in San Francisco, Old Navy falls into the Bottom 25% of 792 companies. The last rating was provided a month ago.