Old Navy Employee Reviews | Comparably
Old Navy Claimed Company
We believe in the democracy of style and service. Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. To bring incredible style and quality to families the world over. It’s a bold idea. If you’re into that, we want to know more about you. read more
EMPLOYEE
PARTICIPANTS
811
TOTAL
RATINGS
7220
HR or Marketing? Claim Your Free Employer Account

Old Navy Employee Reviews

Out of 724 Old Navy employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Old Navy improve their work culture. The Operations team, with 77% positive reviews, reports the best experience at Old Navy compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 33% of that department's reviews constructive in nature.

What does the leadership team need to get better at?

Leadership Reviews

COMMUNICATION NEEDS SO MUCH WORK

Paying attention to problem areas in the workplace and being more hands on with coming up with a solution.

Communication, team building skills, people interaction, and they need to keep home life problems out of the workplace

This place makes me feel like i am worthless & I have mever been treated this way ever.

They need to get better at communicating

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I feel like i'm putting a lot of strain on my body from the tasks I do, and they do not determine pay by experience or anything similar. Raises are only a couple of cents. Almost over 98% of the time overtime is not encouraged, and you will be reprimanded by DM or GM

The GM is disrespectful to the associates as well as management staff. Only management is full time. I wasn't even paid for the day I took off for my mother's funeral. Because part time workers don't get bereavement pay.

Review from Sales Dept

There is no direct communication from managers or leadership on tasks to complete for the day given in a timely manner, no acknowledgement, appreciation, or recognition for the work that I do or even for going above and beyond what is required of my job description.

Better pay and awknowledgement of the customers and their problems that retail workers have to deal with. Some benefits for part-time employees, not so late hours.

Pay increasing with merit and tenure and not starting new mannagers off at tenured management wage.

What do your coworkers need to improve and how could you work together better?

Team Reviews

Team building meetings. Minding their own business

Communication and work together instead of against one another . Be more helpful when employee is needing extra help on the floor

Work together, stay ona same page, be respectful

Show initiative, be responsible, clean up after themselves

Have conductive meetings and meetings with managers

Review from Sales Dept

What needs to change to make the company culture better?

Environment Reviews

Management and leaders being willing to listen and hear what the floor associates have to say without them having a fear of repercussions, (less days or hours scheduled), given menial tasks, losing their job, or having a pile up infractions initiated against them to leading to a termination.

Better managers better communication. Open communication

much better pay and communication

New district manager in ottawa and qiebec

Review from Sales Dept

Hire a new GM teach everyone about respect

What would you improve about your company's interview process?

Interviews Reviews

Clear transparency about the expectations and emphasized importance of associates signing customers up with credit cards. Clarifying that you will be doing either other than or more than the position you are interviewing for.

Be more professional; the hiring manager and scheduling manager were highly unprofessional during the interview, checking their phone the whole time, chewing and popping gum during the interview.

I started working very close to the start of the pandemic. The interview process was practically nothing, just setting a date to meet in the backroom and read the documents, There was no one-on-one questioning for me.

don't lie about the position they're hiring people for and the hours they'll be getting

Review from Sales Dept

Differentiate between transfer applications and actually new employees

Review from Sales Dept

What's going wrong and how can it be improved?

Outlook Reviews

Sometimes people feel over prices and maybe judged to come in and feel pressured to use the brand card or sign up for one

I think when it comes to checking out customers get annoyed because they see associates on the floor but no one comes to the register to ring.

Improvement in training would help significant

Review from Operations Dept

Attention and help to customer needs.

they could be better to their employees and communicate instead of being cowardice

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Old Navy yet.
Be the first to contribute a review.

×
Rate your company