Less leaders and more technicians.
They could try a little harder. If promotions were actually based on performance might help motivate skill building
They need to realize people are moving to online shopping more and more. Companies like Unilever who invested in online discount clubs, Dollar shave club, are taking a giant share of the market.
The stipulations on achieving a higher tech level changed. Those who started down the mechanical route had to start over and the pencil pushers got promoted. They are not the ones who keep the product flowing out the door.