Productboard Customer Success Department Employee Reviews | Comparably
Why you should bet your career on Productboard
Productboard Claimed Company
Productboard is the leading customer-centric product management platform that empowers teams to get the right products to market, faster. Over 6,000 companies, including One Medical, Cartier, Microsoft, and Korn Ferry, use Productboard to understand what customers need, prioritize what to build next, and rally everyone around their roadmap. Founded in 2014 Productboard ranks among the best startups globally and is regularly recognized as a top startup and employer. In 2022, Productboard became the thousandth unicorn. With offices in San Francisco, Prague, Brno, and London, Productboard is backed by leading investors like Dragoneer Investment Group, Tiger Global Management, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures — America's most renowned venture capital funds. Thanks to these investments, including the latest Series D round, Productboard is positioned to continue leading the category of product management systems. read more
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EMPLOYEE
PARTICIPANTS
182
TOTAL
RATINGS
5282

Productboard Customer Success Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Intelligent, driven, present & involved, personable, attentive, caring, work hard and like to have fun

Review from Customer Success Dept

Their vision for the future of the organisation, our products and services

Review from Customer Success Dept

Vision is clear, the level of transparency is high.

Review from Customer Success Dept

Transparent, allows the team to take risks

Review from Customer Success Dept

Transparent, Friendly, Approachable. It doesn't feel like there's a hierarchy here. Everyone is treated with fairness & respect.

Review from Customer Success Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Productboard yet.
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What is the best part about your compensation package?

Compensation Reviews

$0 copay psychotherapy with Kaiser Provided lunches Stocked kitchens Good base and bonus

Review from Customer Success Dept

Office lunch, fully paid multisport card (access to gym's and other sport facilities)

Review from Customer Success Dept

I appreciate the level of flexibility in my job and also stock options.

Review from Customer Success Dept

Health insurance and Good salary.

Review from Customer Success Dept

I appreciate the stock options. I also enjoy I have the opportunity to work remotely.

Review from Customer Success Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There aren't any Compensation reviews of Productboard yet.
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What are some of the best things about your team?

Team Reviews

Fun, creative, caring, personable, hard working, go above and beyond

Review from Customer Success Dept

Honesty, openness to help, trust

Review from Customer Success Dept

The company culture is about helping each other, motivating each other and sharing knowledge. I can see these values in our team too.

Review from Customer Success Dept

We're all driving the future vision of what our team needs to be to win

Review from Customer Success Dept

We all mesh well together. We're a new team but we've all hit it off immediately. Everyone is so friendly, nice, supportive & open. I really enjoy the people of Productboard as a whole.

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

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What is most positive about the culture and environment at your company?

Environment Reviews

Everyone is such a good person with a great personality and is valued for being uniquely them. We come together often with good turnouts for happy hours and post-work events. It?

Review from Customer Success Dept

The individuals help create a safe environment to be yourself, empowerment to call out things as they are

Review from Customer Success Dept

The effort to improve things

Review from Customer Success Dept

This company really cares about what you think and wants to improve in any way it can. They constantly ask for feedback to improve processes and value input from every employee.

Review from Customer Success Dept

Transparency is huge for me. The people I work with are all great. I haven't encountered too many people that I can't get along with. I'm excited to come to work.

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

The value I get to serve to our customers and the people I get to work alongside

Review from Customer Success Dept

My team and the shared values we have

Review from Customer Success Dept

achievement, praise, reaching goals etc

Review from Customer Success Dept

My team and role - Especially knowing I making an impact!

Review from Customer Success Dept

The work I do! Solving people's problems & showing them how to unlock things with Productboard. Having the ability to positively change someone's world feels great.

Review from Customer Success Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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