Ruth's Chris Steak House Employee Reviews
Out of 152 Ruth's Chris Steak House employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping Ruth's Chris Steak House improve their work culture. The Operations team, with 70% positive reviews, reports the best experience at Ruth's Chris Steak House compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 38% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Operations Dept
What do you like best about the leadership team?
They value my contribution and reward great performance
Well disciplined and orderly group of people
Helpful and very supportive, informative
Always helpful. Never rude or angry.
Review from Operations Dept
Clear direction, unwavering support, teaching , sense of belonging
What does the leadership team need to get better at?
Learns how to deal with people and learn how to build great teams and also leading by example are some of the factors they need the most.
Leading and Communication with employees
Being kind and considerate. Perhaps listening.
Listening to employees they know a lot more about the heart of the restaurant
Coming to work and doing the required job. Not overbooking just to break sales records. Offering support to lower management and hourly employees.
What is the best part about your compensation package?
My medical insurance with dental
Weekly payment. Always on time
Review from Operations Dept
Vacation/401k. Health benefits are great
Bonuses and opportunity to make money
I am provided the opportunity for very good health insurance
Why do you feel undervalued and what would make you feel better about your compensation?
Knowing your voice is heard and placing management who work well together.
Managment is degrading and creats a hostile and toxic work environment they offer no support to staff.
Able to purchase more stock or options
Underpaid and overworked and managers never listen to our thoughts
Getting another job woukd be great
What are some of the best things about your team?
Our team is our second family.
I like my co workers that work with me they help and keep me sane
Some of the guys where cool and some people from highschool also worked there
Certain individuals communicate effectively and create a positive work environment
Work as a family and great teamwork
What do your coworkers need to improve and how could you work together better?
They need to be fair with sections and schedules
Communication leadership and overall performance
I think the main thing is that management creates situations that cause animosity between coworkers.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
They dont have question boxes
My coworkers i met the servers everyone cool
Tagging and prep rotations and expiration date must be followed
A striving for excellence in all things.
Review from Operations Dept
Management and effective training and beyond
What needs to change to make the company culture better?
Everyone needs holidays off or holiday pay
Actually practicing the culture the employees are thaught
It has become very stale and robotic.
Honestly believe it starts from the top
Upper management needs to replaced by people who care
What did you like most about the interview process?
They ask questions that matter
I felt like it would be a great opportunity
I had the old gm and latrice
Brief. I was hired almost immediately.
Review from Operations Dept
Open ended questions, very clear
What would you improve about your company's interview process?
Hire new managers to do the interviews
Review from Customer Support Dept
What makes you most happy at work?
The people at hostess station
If the surroundings are clean and everybody work together
Guest satisfaction, team building, learning
The guests that come into our building
The coworkers I work with.
What's going wrong and how can it be improved?
Our GM and regional GM doesnt know how to connect with the customers or employees. They need to have more training
The people with good intentions and who work the hardest never are acknowledged. We definitely need more staff. And we need our management team to actually care about the business and customers more
Management severely mismanaged the entire environment. Get new manager
Review from Customer Support Dept
The company is greedy and people are finally seeing that. The backlash they will receive for their greed will ruin the business.
Review from Operations Dept
My boss is incapable, a pushover, and his higher ups are bad human beings
What would you most like to see improved at your company?
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