Ruth's Chris Steak House Employee Reviews
Out of 152 Ruth's Chris Steak House employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping Ruth's Chris Steak House improve their work culture. The Operations team, with 70% positive reviews, reports the best experience at Ruth's Chris Steak House compared to all other departments at the company.
What does the leadership team need to get better at?
Learns how to deal with people and learn how to build great teams and also leading by example are some of the factors they need the most.
Leading and Communication with employees
Being kind and considerate. Perhaps listening.
Listening to employees they know a lot more about the heart of the restaurant
Coming to work and doing the required job. Not overbooking just to break sales records. Offering support to lower management and hourly employees.
Why do you feel undervalued and what would make you feel better about your compensation?
Knowing your voice is heard and placing management who work well together.
Managment is degrading and creats a hostile and toxic work environment they offer no support to staff.
Able to purchase more stock or options
Underpaid and overworked and managers never listen to our thoughts
Getting another job woukd be great
What do your coworkers need to improve and how could you work together better?
They need to be fair with sections and schedules
Communication leadership and overall performance
I think the main thing is that management creates situations that cause animosity between coworkers.
Review from Customer Support Dept
What needs to change to make the company culture better?
Everyone needs holidays off or holiday pay
Actually practicing the culture the employees are thaught
It has become very stale and robotic.
Honestly believe it starts from the top
Upper management needs to replaced by people who care
What would you improve about your company's interview process?
Hire new managers to do the interviews
Review from Customer Support Dept
What's going wrong and how can it be improved?
Our GM and regional GM doesnt know how to connect with the customers or employees. They need to have more training
The people with good intentions and who work the hardest never are acknowledged. We definitely need more staff. And we need our management team to actually care about the business and customers more
Management severely mismanaged the entire environment. Get new manager
Review from Customer Support Dept
The company is greedy and people are finally seeing that. The backlash they will receive for their greed will ruin the business.
Review from Operations Dept
My boss is incapable, a pushover, and his higher ups are bad human beings
What would you most like to see improved at your company?
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