Santander Culture | Comparably
Banco Santander-Chile provides commercial and retail banking services. read more
EMPLOYEE
PARTICIPANTS
44
TOTAL
RATINGS
379

Santander Company Culture

Santander Culture

This score is derived from employee ratings & reviews
3.8/5
Santander's Overall Culture is rated B

Top Rated Culture Dimensions

Santander CEO

Top 50%Top 50% of Similar Size Companies
Jose Antonio Alvarez Santander's CEO
Jose Antonio Alvarez
69 /100

Diversity at Santander

Bottom 30%Bottom 30% of Similar Size Companies
C-

Diverse employees at Santander have rated Office Culture, Environment, and Executive Team as the highest categories they have scored

Women at Santander

Top 40%Top 40% of Similar Size Companies
B-

Women at Santander have rated Environment, Team, and Perks And Benefits as the highest categories they have scored

Santander eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 40%Bottom 40% of Similar Size Companies

Recommend to a Friend?

-15

Santander employees are -15% more likely to recommend Santander as a great place to work

30%Promoters
25%Passives
45%Detractors

Working at Santander

Working at Santander is rated average by 44 employees, across various culture dimensions. Santander employees are most satisfied about Office Culture, Environment, and Perks And Benefits categories, putting Santander’s culture in the Top 35% compared to similar sized companies on Comparably. See below in detail how working at Santander was rated by employees.

Overall Company Culture at Santander

B

Overall Company Culture at Santander is rated B

Last updated 2 months ago

Top
35%

Santander ranks in the Top 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 44 Employees

View Results
0
20
40
60
80
100
IT
75
IT75

Santander Employee Reviews

Out of 37 Santander employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Santander improve their work culture.

59%
41%
Positive Reviews59%
Constructive Feedback41%

Positive Reviews From Santander Employees

  • What is most positive about the culture and environment at your company?
    One of the few good things about the company culture/environment is having good relations with coworkers. It's impossible to like everyone, but there are a few who manage to make coming to work worth it.
  • What is most positive about the culture and environment at your company?
    The people are generally good to work with.
  • What are some of the best things about your team?
    Collaboration and commitment from co-workers

Constructive Feedback From Santander Employees

  • What does the leadership team need to get better at?
    Toxic positivity is a constant problem. The company mindset is brutally corporate despite attempts to be more "team-oriented."
  • What's going wrong and how can it be improved?
    Outsourcing some functions. There is not a clear process for handling escalated complaints.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    A increase to base salary

Santander Company Information

Santander Company Overview

Banco Santander-Chile provides commercial and retail banking services.

Santander Mission, Vision & Values

Santander Mission Statement

To act as an agent for change, helping universities to develop joint projects and generate new opportunities for the university community, responding to demand in the business and educational institution environment with economic efficiency and profitability criteria.

Santander Vision Statement

To be the largest network for university cooperation centred on Ibero-America, promoting change and innovation through a platform of products and services for the university community and businesses. International leader in Corporate Social Responsibility with the sponsorship of Banco Santander.

Santander Values

  • Dynamism
  • Strength
  • Leadership
  • Innovation
  • Quality service and customer satisfaction
  • Professional ethics and sustainability
HeadquarterMonte Vista, CO
Websitewww.santander.com/
Founding Date1857
Company StatusPublic
StockSAN

Santander Competitors

Santander competitors include Bank of America, UBS, Northeast Bank, and Bank Of Montreal. Santander ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Santander compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Santander's Logo
    Santander
    3.8/5
  2. #2
    Bank of America's Logo
    Bank of America
    3.6/5
  3. #3
    UBS' Logo
    UBS
    3.3/5
  4. #4
    Northeast Bank's Logo
    Northeast Bank
    3.0/5
  5. #5
    Bank Of Montreal's Logo
    Bank Of Montreal
    2.9/5
  • Culture Video

Santander Employees

44 employees at Santander have reviewed Santander across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.

Overall, the 44 Santander employees give their leadership a grade of B-, or Top 40% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at Santander are generally satisfied with their total compensation at Santander, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Santander are generally satisfied with their team. 44 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Santander are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Santander believe the environment at Santander is positive. Most Participants believe the pace of work at Santander is extremely fast. About 66% of the employees at Santander work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Santander are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Santander - Employee Onboarding

The prevailing opinion from employees about joining Santander is that the company was somewhat prepared on their first day. Santander employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Santander KPIs and OKRs

At Santander 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Santander's KPIs and OKRs is essential for its success. Out of 3 Santander employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes67%
No33%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Santander CEO & Leadership

Santander CEO - Jose Antonio Alvarez

Jose Antonio Alvarez Santander's CEO
69 /100

Jose Antonio’s approval rate is just above average, putting Jose Antonio in the Top 50% of all CEOs of similar-sized companies on Comparably. Jose Antonio Alvarez is well regarded by employees for the Office Culture Santander offers, and ranks among the Top 5% of CEOs by employees in that category. Jose Antonio is most liked by Caucasian employees and Female employees. However, employees with the company for 2 to 5 Years have a slightly unfavorable view of the CEO. When compared to Santander’s competitors, Jose Antonio Alvarez ranks just above Bank Of Montreal’s CEO William Downe. With Jose Antonio’s leadership, Santander employee respondents are most happy about their Office Culture and Environment. Jose Antonio was rated slightly below average for Diversity.

Santander Leadership

The Santander Executive Team is rated a “B” and led by CEO Jose Antonio Alvarez, Senior Vice President Esteban Fernandez, and vice president Nick anthony

  • Jose Antonio Alvarez  CEO / President

    Jose Antonio Alvarez CEO / President

    Jose Antonio Alvarez serves as the CEO / President of Santander.

  • Esteban Fernandez Senior Vice President

    Esteban Fernandez serves as the Senior Vice President of Santander.

  • Nick anthony vice president

    Nick anthony serves as the vice president of Santander.

  • Ernest Larenas First Vice President

    Ernest Larenas serves as the First Vice President of Santander.

  • Heyder Camargo VP Controller

    Heyder Camargo serves as the VP Controller of Santander.

  • Francisco camarasa Senior Vice President - Institutional Clients Director

    Francisco camarasa serves as the Senior Vice President - Institutional Clients Director of Santander.

  • Vincent T VP, Global Strategic Partnerships and Alliances

    Vincent T serves as the VP, Global Strategic Partnerships and Alliances of Santander.

  • Aiaz Kazi Chief Platform Officer

    Aiaz Kazi serves as the Chief Platform Officer of Santander.

  • Luis Moreno VP - Optimization - Business Improvement

    Luis Moreno serves as the VP - Optimization - Business Improvement of Santander.

Santander Salaries

How much does Santander pay?

How much do people at Santander get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Santander is $130,195, or $62 per hour, while the estimated median salary is $129,104, or $62 per hour.

At Santander, the highest paid job is a Director of Sales at $229,854 annually and the lowest is a Collections Manager at $46,000 annually. Average Santander salaries by department include: Product at $163,245, IT at $110,460, Operations at $102,816, and HR at $124,578. Half of Santander salaries are above $129,104.

17 employees at Santander rank their Compensation in the Top 35% of similar sized companies (based on 53 ratings) while 17 employees at Santander rank their Perks And Benefits in the Top 15% of similar sized companies (based on 18 ratings).

Salaries contributed from Santander employees include job titles like Business Analyst, Marketing Associate, and Collections Manager. Comparably data has a total of 2 salary records from Santander employees.

Last updated months ago.

1st Percentile
$73k
$73k1st Percentile
17th Percentile
$101k
$101k17th Percentile
33rd Percentile
$124k
$124k33rd Percentile
50th Percentile
$181k
$181k50th Percentile
67th Percentile
$240k
$240k67th Percentile
83rd Percentile
$269k
$269k83rd Percentile
100th Percentile
$298k
$298k100th Percentile
$130,195*
Average Compensation
$129,104*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Santander Salaries by City

Santander Salaries by Department

Explore Santander Salaries

Diversity & Inclusion at Santander

Diverse employees at Santander score the company 59/100 across various culture categories, placing Santander in the Bottom 30% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Santander across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men 75/100
Department - IT
Diverse Employees 47/100
Tenure - 2 to 5 Years

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Santander Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Santander PTO

Santander's PTO and Vacation policy typically gives 20-30 days off a year. Santander's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time100%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo100%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Santander Careers

Santander Jobs

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H1B Visa

In 2019, Santander applied for 10 H1B visas. Of the work permits applied for, 70% were approved, 10% certified-withdrawn, and 20% withdrawn.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Santander unveil that 2 approved work permit applications were withdrawn before the employee’s start date, and one was withdrawn by Santander after the employee’s start date.

Work Permit Application Outcome

10
Total Applied
  • 70% Granted (7 out of 10)
  • 0% Denied ( out of 10)
  • 20% Withdrawn Application was withdrawn by the employer before approval/rejection (2 out of 10)
  • 10% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 10)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Santander Know You Want To Work There

Frequently Asked Questions regarding Santander

Who is the CEO of Santander?

Santander CEO is Jose Antonio Alvarez, their score by employees is 69

What is Santander eNPS?

The eNPS for Santander is -15

What is the salary for UI/UX Designer in Santander?

UI/UX Designer average salary in the US is 107k

What are the salaries in the Business Development in Santander?

The average salaries for Business Development in Santander is 161k

Who are Santander competitors?

Santander main competitors are Bank of America, UBS, Northeast Bank, Bank Of Montreal

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