Skilljar Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Innovative and supportive environment. From day one I have felt heard and valued.
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
The leadership team trusts their teams to do their jobs and doesn't spend time micromanaging. Their communication is also great.
Review from Customer Success Dept
The leadership team really cares about the work we complete and the opinions/advice that we have. No conversation is too small or task too insignificant for the team to lend an ear and help add value to our objectives.
Review from Customer Success Dept
Skilljar has invested in building an exceptional leadership team, and it shows. Each new leader that joins is continually impressed by what we've built and brings something new to the table to make it even better. No micromanaging here, just get your work done and be kind.
Review from Customer Success Dept
Authentic, transparent, compassionate and actionable.
Review from Customer Success Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
The base pay is fair
Review from Customer Success Dept
The equity options that I received when I started truly make me feel invested in this company and I will continue to work hard as if I am an owner of Skilljar.
Review from Customer Success Dept
Unlimited PTO, flexible schedule and remote.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
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What are some of the best things about your team?
Every person I have interacted with at Skilljar has been fantastic to work with.
Review from Customer Success Dept
Even though the team has continued to grow, I appreciate the value, diversity, and perspectives that are continually being added to the team. Everyone is very friendly and willing to take time to help each other out.
Review from Customer Success Dept
Meetings are productive and intentional, and we live in Slack more than email. I've participated (and ENJOYED) 4 interactive team building/bonding events within my first 9 months. My team respects my working hours, and our work is fairly spread out.
Review from Customer Success Dept
Collaborative culture with a focus on proving exceptional customer service.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Despite being completely remote, I feel like part of the team all of the time.
Review from Customer Success Dept
In meetings or messages with my colleagues, managers, or leadership, people make a genuine effort to connect on a personal level and not just focus on work. I think this promotes a culture that values people, not just employees.
Review from Customer Success Dept
The culture, team and benefits.
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
Although it was a lot of work and time-consuming, I felt accomplished after the last interview was wrapped up. When I was offered the position, I felt like I had earned it.
Review from Customer Success Dept
Communication was excellent. I was told clearly what to expect throughout every stage of the process.
Review from Customer Success Dept
They responded quickly and didn't string me along. The recruiter consistently contacted me earlier than the communicated.
Review from Customer Success Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
I am proud of the product and love the impact we have on our customers.
Review from Customer Success Dept
The work I do, the customers I work with, the manager I report to, the coworkers I work alongside, the leadership team, and the company values/culture are all incredible. I feel supported and valued.
Review from Customer Success Dept
When customers compliment how exceptional we are, and how they look to as a leader even when we are their peer.
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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