Sophos Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Pathetic, Poor, Toxic. It took me couple of weeks to remove all of the negativity from my head.
Review from Customer Support Dept
What do you like best about the leadership team?
Good leadership team, open to feedback through appropriate channels.
Review from Customer Support Dept
No pressures from the managers, work as teammates. In fact, managers handle some cases for us. This is not what I have see in my previous jobs.
Review from Customer Support Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
Coverage is decent for medical, dental and eyesight if you know the right places to spend. Fitness budget is also included.
Review from Customer Support Dept
Good package, with lots of perks and awards.
Review from Customer Support Dept
It pays decent amount for city like Ahmedabad.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of Sophos yet.
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What are some of the best things about your team?
Meetings are brief and to the point. Anything that could be conveyed via email typically is.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Everyone is willing to help you
Review from Customer Support Dept
The environment is loveable. Everyone talks to everyone. We enjoy working together. I never been to office due to covid but haven't felt that I don't know anyone. Management and team is just above and beyond expectations
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Sophos yet.
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What did you like most about the interview process?
I spoke very freely, Interviewers never made me feel that I am in a hiring process. I never felt that comfortable in any of my interviews.
Review from Customer Support Dept
They ask pretty straight questions required for the job.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Having autonomy over my work day
Review from Customer Support Dept
Learning new things every day from customers from their environment. Customer happiness is the greatest of all.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Management doesn't have a clue about how to handle situations. They'll try to run away from it until it's too late and then blame it on employees.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Sophos yet.
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What would you most like to see improved at your company?
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