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Southwest Airlines (NYSE: LUV) continues to differentiate itself from other carriers with exemplary Customer Service delivered . read more
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Q&A With Southwest Airlines Employees

We are committed to providing our Southwest Family a work environment where they can be themselves and be recognized for the unique perspectives they each bring forward. Diversity and Inclusion aren’t just buzzwords—they’re woven into the way we run our business, and they’re reflected in our world-famous Culture.

How employees describe working at Southwest Airlines

Doesn’t price gouge on add on far

Years ago the best company in the industry. Great leadership competative wages, over the years both are questionable.

great service and reasonable cost on flights

no other comment can answer

New to the company and the growth and freedom you get is amazing!

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What it's like to work at Southwest Airlines

  • Southwest Airlines employees generally work 9.2 hrs a day
  • Employees at Southwest Airlines report the work pace is comfortably fast
  • On a typical day, employees at Southwest Airlines have 0 meetings
  • 89% of Southwest Airlines employees look forward to interacting with their team every day
  • Southwest Airlines employees most often take 20-30 paid vacation and sick days each year
  • 71% of Southwest Airlines employees report they are happy with their work life balance
  • Southwest Airlines employees typically get valuable feedback on how to improve at work Once a month
  • 80% of Southwest Airlines employees call their work environment positive

Q&A With Southwest Airlines Employees

Asked to all employees at Southwest Airlines

  • Team outings are for supervisors and above in management.

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Asked to all employees at Southwest Airlines

  • Average to below average. It does depend on which airport you work at.

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Asked to all employees at Southwest Airlines

  • My position is very challenging. Procedures can change while you are working and must be implemented right then and there.

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Asked to all employees at Southwest Airlines

  • Be yourself, be fun and demonstrate your technical abilities for the technical part of the interview. They are looking for culture fit, personality, and technical skill.

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Asked to all employees at Southwest Airlines

  • Not difficult at all

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Asked to all employees at Southwest Airlines

  • That you changed work stations daily.

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Asked to the Customer Support Department at Southwest Airlines

  • Vibes are great and I only work 8 hours a day

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Asked to all employees at Southwest Airlines

  • If this is an IT question, then no SWA does not have permanent remote positions.

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Asked to all employees at Southwest Airlines

  • Make it happen attitude

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Asked to all employees at Southwest Airlines

  • we have a diverse group of people working to solve problems.

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Asked to all employees at Southwest Airlines

  • The opportunity to serve others

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Should I work at Southwest Airlines?

66% of Southwest Airlines employees would encourage their friends to become coworkers, whereas 12% are neutral and 22% would not recommend working at Southwest Airlines to their friends.

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66%Promoters
12%Passive
22%Detractors
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