Working At Southwest Airlines - Ask a Question | Comparably
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Southwest Airlines (NYSE: LUV) continues to differentiate itself from other carriers with exemplary Customer Service delivered . read more
EMPLOYEE
PARTICIPANTS
582
TOTAL
RATINGS
5256
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Q&A With Southwest Airlines Employees

We are committed to providing our Southwest Family a work environment where they can be themselves and be recognized for the unique perspectives they each bring forward. Diversity and Inclusion aren’t just buzzwords—they’re woven into the way we run our business, and they’re reflected in our world-famous Culture.

How employees describe working at Southwest Airlines

Doesn’t price gouge on add on far

Years ago the best company in the industry. Great leadership competative wages, over the years both are questionable.

great service and reasonable cost on flights

no other comment can answer

New to the company and the growth and freedom you get is amazing!

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What it's like to work at Southwest Airlines

  • Southwest Airlines employees generally work 9.2 hrs a day
  • Employees at Southwest Airlines report the work pace is comfortably fast
  • On a typical day, employees at Southwest Airlines have 0 meetings
  • 89% of Southwest Airlines employees look forward to interacting with their team every day
  • Southwest Airlines employees most often take 20-30 paid vacation and sick days each year
  • 71% of Southwest Airlines employees report they are happy with their work life balance
  • Southwest Airlines employees typically get valuable feedback on how to improve at work Once a month
  • 80% of Southwest Airlines employees call their work environment positive

Q&A With Southwest Airlines Employees

Aggregated Employee Answer on Comparably

  • Southwest Airlines employees rate their overall benefits an A+ and most of them think the perks are Good. 84% of Southwest Airlines employees say they are satisfied with their benefits. The majority of employees also get 20-30 days of paid vacation, and most of the employees believe the cash value of their benefits is $2500+/mo.

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Aggregated Employee Answer on Comparably

  • 62% of the same employees also feel like Southwest Airlines is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Southwest Airlines.

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Aggregated Employee Answer on Comparably

  • Southwest Airlines' IT team rates their manager a C- or 62/100 and the majority believe their manager truly cares about them as a person. The it team (50%) also feels pretty comfortable providing negative feedback directly to their boss.

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Aggregated Employee Answer on Comparably

  • Southwest Airlines employees rates their pay and overall compensation an A or 78/100. 70% of employees believe they are paid fairly and 68% of employees get raises every year.

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Curious about what work's like at Southwest Airlines?

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Should I work at Southwest Airlines?

66% of Southwest Airlines employees would encourage their friends to become coworkers, whereas 12% are neutral and 22% would not recommend working at Southwest Airlines to their friends.

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eNPS Score
66%Promoters
12%Passive
22%Detractors
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