State Farm Insurance – Everything no one gets back to you. Call wait time is a few hours. Been waiting a month for repairs to my car and still waiting! Asked for Manger to call and agent and nothing! So much for thier customer service. I've never had this trouble with other insurance claims with other companies! | Comparably
Comparably

State Farm Insurance – Everything no one gets back to you. Call wait time is a few hours. Been waiting a month for repairs to my car and still waiting! Asked for Manger to call and agent and nothing! So much for thier customer service. I've never had this trouble with other insurance claims with other companies!

Comparably Awards
State Farm Insurance Claimed Company
At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are passionate and driven to create possibilities, and we’re serious about being here to help life go right™ for customers by providing solutions for all of life’s moments. read more
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Everything no one gets back to you. Call wait time is a few hours. Been waiting a month for repairs to my car and still waiting! Asked for Manger to call and agent and nothing! So much for thier customer service. I've never had this trouble with other insurance claims with other companies!

Other Employee Reviews for State Farm Insurance

What is most positive about the culture and environment at your company?

Better employment opportunities within the company. State Farm likes to fire people every year from December thru March to avoid having to pay out bonuses. A lot of coworkers were fired because of this reason. this is why they have a huge mass hire every year. It truly is sad for employees there

Environment review from Product Dept
Briefly describe your overall experience at your company

Was a good company to work for that valued employees & customers. It has since changed and neither is valued. I resigned

What is the best part about your compensation package?

Pension

Compensation review from Business Development Dept
What's going wrong and how can it be improved?

New leadership from the earlier days

Outlook review from Customer Support Dept
What does the leadership team need to get better at?

Accepting that tech moves fast; they need to abandon old tech stack and decide on where to go next before continuing to build up tech debt

Leadership review from IT Dept

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