State Farm Insurance – Went from being a great place to work to absolutely terrible. Very very sad | Comparably

State Farm Insurance – Went from being a great place to work to absolutely terrible. Very very sad

State Farm Insurance Claimed Company
At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are passionate and driven to create possibilities, and we’re serious about being here to help life go right™ for customers by providing solutions for all of life’s moments. read more
EMPLOYEE
PARTICIPANTS
1556
TOTAL
RATINGS
17839
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Went from being a great place to work to absolutely terrible. Very very sad

What are some of the best things about your team?

Nice coworkers for the most part

What's going wrong and how can it be improved?

We have lost the personal toch, personal responsibility. The emphasis is on checking all of the boxes not on the ultimate outcome and customer satisfaction

What does the leadership team need to get better at?

Treating employees with respect and professionalism. Dealing with problem employees and recognizing reliable employees. Stop painting all employees with the same brush. Properly train new employees and if there are performance problems eork to resolve them in a respectful and professional manner .

Why do you feel undervalued and what would make you feel better about your compensation?

State Farm betates all claims professionals when upper level management has created an atmosphere so toxic they cant keep new employees. Chronic understaffing due to terrible management and loyal employees are told to be grateful to have a job rather than told we are grateful for your loyalty

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