Comparably Awards
State Farm Insurance Claimed Company
At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are passionate and driven to create possibilities, and we’re serious about being here to help life go right™ for customers by providing solutions for all of life’s moments. read more
HR or Marketing? Claim Your Free Employer Account
Due to high attrition rates and lower pay than other companies,employees are doing the work of 3 people. The executives blame lower customer service ratings on the customer facing employees rather than policy decisions that adversely affect their most loyal customers.
What's going wrong and how can it be improved?
The quality of service has negatively changed
What is most positive about the culture and environment at your company?
We can work remotely most of the time.
What do your coworkers need to improve and how could you work together better?
There is nothing they have the power to do
Why do you feel undervalued and what would make you feel better about your compensation?
The rate of pay is lower than other comparable companies
What would you improve about your company's interview process?
The scripted questions don't match the positions being applied for
What does the leadership team need to get better at?
Listen to their staff's concerns. Be a team member and actually pitch in when work volume is high and staffing is low In other words be a part of the solution instead of another problem.
Other Employee Reviews for State Farm Insurance
×