
The company needs a higher focus on proper training for the position and better management that focuses on quality over quantity. State Farm also pays an extremely uncompetitive rate and yet expects employees to work mandatory overtime and complete tasks outside of their daily job duties regularly.
My team is fantastic and I am good friends with many of my coworkers. Commiserating about how much we hate our job helps us get through the day and without them I would have left the company a year ago. We all work together to do our best to solve problems that our lackluster training never covered