State Farm Insurance – Select educated coworkers and give them the authority to make decisions instead of acting like robots. | Comparably

State Farm Insurance – Select educated coworkers and give them the authority to make decisions instead of acting like robots.

State Farm Insurance Claimed Company
At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are passionate and driven to create possibilities, and we’re serious about being here to help life go right™ for customers by providing solutions for all of life’s moments. read more
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Select educated coworkers and give them the authority to make decisions instead of acting like robots.

What needs to change to make the company culture better?

Poor training, systems, and lack of consistency. Be customer focused and hire quality people you can trust to make decisions.

What's going wrong and how can it be improved?

We don't offer choices in our products, which makes us uncompetitive. We also don't have anyone to talk to that can make changes.

What does the leadership team need to get better at?

Be more in tune with how their decisions are impacting things in reality. Be more customer focused. Give more choices for customers.

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