
The work environment is civil normally emotions are kept in check when interacting and having disagreements.
Understanding the current customer's desire for direct sales, they do not want to deal with agents.
We have lost our leadership role in the industry. We need to get executives who understand insurance and IT back in charge of the company.
Our company recently implemented a new salary structure for newer employees so that salaries rise only with inflation rates, there are never true raises any longer for 95% of the IT work force.
Most coworkers have only worked for this company so they have very narrow views of the ways of getting things accomplished. They need to open their minds to new ways of doing things.