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Stop & Shop Claimed Company
A neighborhood grocer for more than 100 years, Stop & Shop offers a wide assortment with a focus on fresh, healthy options at a great value to feed all of life’s moments. Stop & Shop customers can choose how and where they want to shop - whether in-store or online for delivery or same day pickup. The company is committed to making an impact in its communities by fighting hunger, supporting our troops, and investing in pediatric & breast cancer research to help find a cure. When you work at Stop & Shop, you join a company where everyone feels they belong and can thrive. We are always looking to bring in new, diverse voices who will help us deliver on our promise of making the small wins possible for everyone.
The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs 54,000 associates and operates around 400 stores throughout Massachusetts, Connecticut, Rhode Island, New York, and New Jersey. To learn more about Stop & Shop, visit www.stopandshop.com
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My biggest gripe is that there is no room for advancement for someone who is/was a store manager. There are support positions but when applying for those positions we are told that we MUST work in Quincy at least 2 days a week and possibly 5. That isn't a possibility for MANY of the exempts.
Briefly describe your overall experience at your company
There is much opportunity for a work/life balance. Any "corporate" positions in our company are only located in Quincy. There are no satellite offices in which we can perform these tasks which limits the talent who can apply for these jobs.
What is the best part about your compensation package?
The pay and benefits are sufficient. We should adjust the ASM incentive program because there are ASM's who pretty much run the store and are just as responsible for its success as a Store Manager.
Why do you feel undervalued and what would make you feel better about your compensation?
I feel that we could make more money for the amount of work that we put in. We work in a highly stressful environment, not only with customers but with all of the audits and possibilities of failure.
What do your coworkers need to improve and how could you work together better?
The training program for exempt managers is terrible. The program is solely focused on their specific areas and not the entire store. ASM's are responsible for the entire store when the Store Manager is not at work but they have no training in those departments at all.
What needs to change to make the company culture better?
We focus on the wrong things. We focus more on being inclusive and diverse (which is important) than taking care of our customers. We say that the customer matters but we constantly hear complaints about not having product or pricing and do nothing to combat that issue.
What is most positive about the culture and environment at your company?
The environment that our company creates is not positive. We fear different audits every day and we fear that one thing will fail us on an audit. We are too focused on the possible audits and that takes away from doing our primary job of selling groceries.
What does the leadership team need to get better at?
We are more worried about the audit process than taking care of our customers. We do not provide the products that customers are looking for and we continue to have supply chain issues that are not addressed causing customers to shop elsewhere because other companies can get product that we cannot.
What's going wrong and how can it be improved?
The stress levels in our company are too much. We fear multiple audits every day. We focus on passing those audits which takes away from our primary job of selling groceries. Audits are inevitable but I think we need to focus more on our primary job. There is also NO ROOM FOR ADVANCEMENT!
What do your coworkers need to improve and how could you work together better?
I think our training program for exempts is terrible. We have many new exempts and they are not knowledgeable at all. They want to learn, and much of it is done in the weeds, but the program only focuses on their specific areas but not the entire store. This makes it stressful for everyone else.
What's going wrong and how can it be improved?
I feel that there is no room for advancement in our company. When applying for any "corporate" positions I have been told that I need to travel to Quincy in order to fill the role. I live 2 1/2-3 hours away and cannot travel there weekly but am fully capable of performing in one of these positions
What does the leadership team need to get better at?
We are too focused on the social matters of the country and not as focused on selling groceries. There are other supermarket chains who are hands down better at that then we are. We need to shift our focus off of the social issues and focus on running an unbiased business. We want to be the best!
Other Employee Reviews for Stop & Shop
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