Stop & Shop Operations Department Employee Reviews

This is a great company to grow with. I have worked for the company for almost more then half my life and enjoy the good and bad times. I love the people I work with and the knowledge we pass onto each other.

Review from Operations Dept

I do love working for the company. It’s great pay, great culture. and there’s a lot of great ideas to make it a better place to work. Again, my only gripe is senior management needs to be more transparent when it comes to job moves, being invested in your development,

Review from Operations Dept

I've made bonds at this company that will last a lifetime, most notably my wife. That being said, the sense of corporate direction at this company has gone by the wayside and doesn't seem to be improving. I do not feel confident in its future.

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working here has been great, being able to grow with the company

Review from Operations Dept

It has been a positive experience learning the ways of the company

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Communication and putting the right people forward.

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Invested in development, create new programs to try and configure a better work/life balance

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communication between team members is excellent

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this leadership cares about my training process and checks to insure I am well prepared for this new position.

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The time, and patients they have while training me. I feel comfortable asking as many questions I need.

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Have a clear goal and execute it. Too many conflicting standards and expectations

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Listening to these surveys. Reviewing concerns from store level associates. Minimal career path opportunities for exempt associates.

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They have lost touch with the stores

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treat people as humans instead of machines give more incentives through the year at least

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We are more worried about the audit process than taking care of our customers. We do not provide the products that customers are looking for and we continue to have supply chain issues that are not addressed causing customers to shop elsewhere because other companies can get product that we cannot.

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Employee discounts and Shoe program

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Decent salary, good healthcare, the merit is also a nice bonus.

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time and half, vacation and all other compensation

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the vacation schedule provides fairness to all employees

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I am still learning about all of them

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A higher rate of pay

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Higher rate for a premium day

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Bonus being more in limbo with huge swings between minimums and maximums

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fair market value based on experience

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A bit higher of starting salary or acknowledgment, that with proven success compensation will be equally matched.

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Work well together with a common goal. Understand the needs of the business and work with each other to help work life balance.

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Very communicative, one common goal

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my team is very knowledgeable , helpful with information.

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They are positive, and upbeat

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They finish each other's sentences and work as one team. Very nice people no matter what.

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Not nearly enough collaboration between peers. Very much a culture of protect your four walls versus the company behavior of "we work as one team"

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Union workers seem to be always on the lookout for management slipping up rather than doing thier job

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Focus on the end goal. Become a part of the hiring process. Maybe to the first or second interview

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Collaboration is non-existent. Sharing ideas or information on processes is taken as though "you" who are asking is a threat to them and their existence. Training is spotty at best and not every step is shared...

Review from Operations Dept

The training program for exempt managers is terrible. The program is solely focused on their specific areas and not the entire store. ASM's are responsible for the entire store when the Store Manager is not at work but they have no training in those departments at all.

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Friendly and willing to help each other. I can reach out for help with a quick phone call and either have my questions answered or will get information on who I can reach out to get them answered.

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Everyone is close and cares about each other.

Review from Operations Dept

Easy to form bonds with the folks you work with on a daily basis based on the common goal we are all chasing.

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stop and shop really cares on the well-being of their associates. ensure all are well trained and provides help when needed.

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When a challenge arises everyone comes together to get it done

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no union. fulltimers working a full sunday when needed and it as part of the work week. way too many times do they just focus on themselves and work a 7am-11am or noon shift and leave THEIR departments shorthanded

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More hours per dept. I constantly hear how things used to be before Ahold, and that the job expectation is the same but with less hours.

Review from Operations Dept

The upper leadership of the locations drive a negative culture between people union and non. There is no team spirit. There is no adequate training. It is a toss them in and see if they survive type of environment. Vinegar is used rather than honey, which drives many people away.

Review from Operations Dept

We focus on the wrong things. We focus more on being inclusive and diverse (which is important) than taking care of our customers. We say that the customer matters but we constantly hear complaints about not having product or pricing and do nothing to combat that issue.

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Leadership. There are far to many redundant audits that cause undue stress on store management.

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Sense of accomplishment and acknowledgement of what I've done. Recognition is a big plus.

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i am happy being able to interact with customers and helping when needed

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Learning, and achieving new goals

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The challenge of what each day brings forth you will never be bored.

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When a customer needs help and they are happy after we help them.

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I only wish some higher ups would be more transparent about future moves, goals, development, and investment.

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Perception of this company has dramatically dropped since pre-Covid and has not improved. Our overall quality of product, our sanitation, our service, and now our price point are all low points compared to rival companies. Serious labor studies are needed to better budget/staff stores.

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Too much focus on negative

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A lot - we need a lot of help in the stores, we need less initiatives and we need to focus on selling product and taking care of customers. We are losing too many associates to continue to build new programs, and over half of our staff at store level has less than 3 years experience (since COVID)

Review from Operations Dept

the cookie cutter mold has taken the ability away for stores to try new things

Review from Operations Dept